Omkar Thapa
Dubbo,NSW
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Personal Support Worker
LiveBetter Community Services
06.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Provided safe mobility support to help patients move around personal and public spaces.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Adult Support Worker
Challenge Community Services
01.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Disability-support-worker/ Acting Team Leader
Westhaven
03.2019 - Current
- Addressing operational concerns and issues, monitoring overall customer satisfaction
- Manage daily rostering including filling shifts and making day to day changes to ensure services and support of clients is maintained
- Assist with recruiting, induction and maintaining a workforce that meets the needs of the clients and standards of the organization
- Manage, develop, motivate and lead staff, fostering a positive workplace culture where staff feel engaged, empowered and supported
- Lead service meetings and ensure they are co-ordinated, chaired, minuted, and identified actions are followed up and completed
- Maintain documentation relating to clients adhering to the highest level of confidentiality following a person centered active support framework
- Drove clients safely to social activities and appointments
- Provide input into the development of organizational best practice standards, policies and procedures and continuous improvement initiatives
- Apply WHS legislation and organizational requirements to create and manage a safe work environment
- Provide immediate and first line critical incident support
- Kept detailed daily logs with care actions, patient behaviors, and incidents
- Maintained safety with tidy, clean, and hazard-free home environments
- Adhered to company requirements for patient interactions and care standards
- Transported patients via wheelchair to and from rehabilitation and daily activities
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisors well-informed
- Entertained, conversed, and read aloud to keep patients mentally alert
- Checked medication schedules and patient needs to enforce medication administration standards team-wide
- Designed individualized plans detailing daily activities and needs for patients
- Worked with children and parents to closely monitor and record social, behavioral and academic growth
- Collaborated with healthcare providers to drive continuity of care
- Assisted patients in accessing housing, financial assistance and other community resources
- Worked with medical teams, patients and families to implement effective treatment plans
- Managed caseload to satisfy multiple patients with diverse needs
- Assessed risk factors of patients and made referrals for further services
- Facilitated family meetings to discuss patient care plans
- Provided patient and family education on available resources and self-care strategies
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals
- Updated treatment plans on a monthly basis with latest intervention strategies and progress notes
- Developed partnerships with community organizations to expand services and referrals.
Education
Certificate IV in disability support service -
Career academy
Master of Professional Accounting: Accounting -
Charles Sturt University
Sydney, NSW11.2016
Skills
- Incident Reports
- Personal Care
- Relationship Building
- Daily Living Requirements
- Case Management
- Disability Services
- Family Communication
- Client Needs Assessment
- Personal Growth Support
- Lifestyle Support
- Mobility Assistance
- Personal Hygiene Assistance
- Emotional Support
- Dementia Care
- Social support
- Palliative Care
- Medication organization
- Multitasking and Organization
- Time Management
- Client documentation
References
UPON REQUEST
Timeline
Personal Support Worker
LiveBetter Community Services
06.2024 - Current
Adult Support Worker
Challenge Community Services
01.2023 - Current
Disability-support-worker/ Acting Team Leader
Westhaven
03.2019 - Current
Certificate IV in disability support service -
Career academy
Master of Professional Accounting: Accounting -
Charles Sturt University
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