Omnia Elsadig Abd Elrahim
Melbourne,VIC
Summary
Friendly and organized person with experience in a busy workplace. Helped with customer bookings, phone calls, payments, and inquiries. I worked closely with my team to keep things running smoothly and to make sure customers and clients had a positive experience from start to finish.
Overview
4
4
years of professional experience
Work History
Mechanic Receptionist
Star Auto Group
Sunshine
03.2024 - Current
- Documented all service work accurately in the company's management system.
- Scheduled appointments and maintained calendar for staff meetings.
- Updated and recorded customer or client information to maintain accounts.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Dometic and Commercial Cleaning
Awatif Cleaning Service
Melbourne
02.2024 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Followed safety protocols while using chemicals and cleaning supplies.
- Performed routine inspections to ensure cleanliness standards were met.
- Communicated with clients to address specific cleaning requests or concerns.
Sales Associate
Kmart
, Victoria
06.2021 - 12.2023
- Assisted customers by providing product information and answering inquiries.
- Processed transactions accurately using point-of-sale systems.
- Monitored store cleanliness and ensured compliance with safety standards.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
Education
High School Diploma -
Werribee Secondary College
Werribee, VIC10-2023
Bachelor of Science -
La Trobe University
Melbourne, VICSkills
- Problem solving
- Time management
- Point-of-sale systems
- Customer relationship management
- Positive and professional
- Customer service
- Multi-tasking strength
Languages
English
Native/ Bilingual
Arabic
Professional
References
References available upon request.
Timeline
Mechanic Receptionist
Star Auto Group
03.2024 - Current
Dometic and Commercial Cleaning
Awatif Cleaning Service
02.2024 - Current
Sales Associate
Kmart
06.2021 - 12.2023
High School Diploma -
Werribee Secondary College
Bachelor of Science -
La Trobe University