Onaela Xavier

• Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Packaged and stored food products following proper handling and preservation methods.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Guaranteed customer satisfaction by quickly delivering orders.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Organized and re-stocked various stations and self-service items.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases and locate items.
• Used POS system to enter orders, process payments and issue receipts.
• Conducted inventory counts by adding each item in stock and documenting in [System].

• Served customers with main courses, desserts and beverages
• Cleaned plates for them to be washed by kitchen hand
• Cleared tables efficiently
• Great communication with staff and customers

• Preparing food for dine in and takeaway customers with high accuracy and great customer experience
• Billing of customer orders
• Preparation of ingredients for orders
• Follow health and safety measures in the kitchen
• Supporting inventory control

• Maintained high customer satisfaction levels by preparing orders accurately
• Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
• Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery
• Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas
• Loaded trays with accessories, including eating utensils, napkins and condiments
• Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
• Completed efficient table resets by wiping down surfaces and refilling condiments
• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
• Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items
• Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
• Strategically plated hot meals and salads in aesthetically pleasing arrangements
• Prepared recipe ingredients by washing, peeling, cutting and measuring
• Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times
• Greeted incoming guests and managed accurate seating based on customer desires and server loads
• Created orders, documented special requests and followed up with kitchen personnel to foster top- quality service and minimize complaints
• Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
• Prepared more than 5 batches of coffee per 10 mins, monitoring levels to avoid empty machines during peak shop hours
• Washed, peeled and cut various fruits and vegetables to prepare for serving
• Maintained clean, trash-free workspaces to maximize productivity and safety
• Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross- contamination while maintaining food safety guidelines
• Provided in-depth information to customers on beverage preparation and offered samples of latest brews
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment
• Carried out day-day-day duties accurately and efficiently.

ACHEIVEMENTS

• Commended as the best barista in the group
• Aerobics National Championships Gold Medalist
• Gold Award for performance at Sydney Opera House
• Performance at Shrine of Remembrance
• Gold award for VSMF Wind Ensemble performance
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Helped customers locate desired items
• Cleaned warehouse, stockroom and store
• Checked and pulled defective or expired products from shelves
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
• Greeted customers and directed to requested products