Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
reference
Timeline
Generic

Onesmus Kaluka Mbuvi

Melbourne,VIC

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Disability House Cordinator( With 10 Clients )

Scope
Melbourne , VIC
02.2019 - Current
  • Provided emotional support during times of stress or crisis situations encountered by clients with disabilities.
  • Conducted crisis intervention when needed to help clients remain in the community safely.
  • Coordinated with other health professionals to develop comprehensive treatment plans for clients with disabilities.
  • Provided advocacy services to ensure clients are being provided necessary services in a timely manner.
  • Consulted regularly with family members regarding the status of their loved one's care plan.
  • Developed individual plans of care that address the unique needs of each client and their families.
  • Provided ongoing case management support to ensure access to appropriate services and resources.
  • Developed positive relationships with clients, family members, caregivers, and service providers.
  • Organized recreational activities for disabled adults in order to promote socialization opportunities.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
  • Recruited, interviewed, and hired volunteers and staff.
  • Provided hands-on and proactive leadership to community services staff.

Disability Support Worker

Oncall service
Melbourne , VIC
05.2018 - Current
  • Provided emotional support to individuals with physical or mental disabilities.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Helped disabled persons access community resources such as housing options or job training programs.
  • Maintained records of services provided, client progress, and goals achieved.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Administered medication according to doctor's orders and monitored side effects.
  • Assisted clients with daily living activities such as bathing, dressing, and eating.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Transported clients to appointments, social events, and other activities as needed.
  • Encouraged independence by teaching skills needed for everyday life.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Created detailed and individualized plans to best support patients.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
  • Collaborated with community workers to implement exciting social activity programs within facility.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
  • Improved resident and staff engagement through group activities.
  • Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
  • Utilized strong assessment skills to determine necessary client care and daily function assistance.
  • Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Maintained organized filing system for client records, providing complete documentation of all interactions.
  • Transported clients to and from medical and mental health appointments with assigned vehicle.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.

Education

Some College (No Degree) - Diploma in Community Services

Menzies
Melbourne, VIC

Skills

  • Crisis intervention
  • Case management
  • Emotional support
  • Client advocacy
  • Treatment planning
  • Community resource coordination
  • Documentation and record keeping
  • Communication skills
  • Team collaboration
  • Disability knowledge
  • Strong organization
  • Client meetings
  • Teamwork and collaboration
  • Problem-solving
  • Decision-making
  • Client needs assessments
  • Risk management

Accomplishments

  • Received 100 m medals
  • Received metal for winning the football tournament

Certification

  • Driving Licenses

Languages

English
Professional

Affiliations

  • I'm a sporty person, and I love playing soccer and basketball
  • I like exercising
  • I like traveling and reading novels

reference

  • Andrew Lobatan - Scope Coordinator, email: Alobatan@scopeaust.org.au
  • Sandy Vergara - Manager, Operations Area 23 scope, email svergara@scopeaust.org.au

Timeline

Disability House Cordinator( With 10 Clients )

Scope
02.2019 - Current

Disability Support Worker

Oncall service
05.2018 - Current

Some College (No Degree) - Diploma in Community Services

Menzies

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Onesmus Kaluka Mbuvi