Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Onofrio Perluzzo

Summary

Dynamic Operations Manager with a proven track record at Gesha Coffee Co, excelling in team leadership and problem-solving. Enhanced employee accountability and performance through effective training and communication. Skilled in operations management and customer relationship management, driving timely delivery and fostering strong client connections.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

Gesha Coffee Co
05.2017 - Current
  • Supervised all operations: warehouse staff, sales team members and service technicians, facilitating smooth collaboration between departments through clear communication channels.
  • Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
  • Negotiated freight rates with carriers for international transportation of goods.
  • Managed the accurate preparation of all necessary documentation including commercial invoices, packing lists, and certificates of origin to avoid complications during customs clearance.
  • Kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Assisted in recruiting, hiring and training of team members to fulfil increasing business requirements.
  • Developed and maintained strong relationships with external vendors and suppliers.
  • Ongoing interactions with customers to build connections and business relationships.


Cafeteria Worker

King's College
07.2016 - 03.2017
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Prepared ingredients and recipe components ahead of time.
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Operated cash registers accurately, ensuring correct billing and seamless checkout process for customers.

Warehouse Assistant

Carnevale Imports
02.2016 - 06.2016
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for delivery in the London Metro Area by picking, packing, and labelling.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Ensured optimal use of storage space through proper organization, stacking, and labelling of products within the warehouse facility.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.

All Round General Labourer

Gesha Coffee Co
05.2015 - 12.2015
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Updated reports, managed accounts, and generated reports for company database.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Enhanced warehouse efficiency by accurately packing and labelling products for shipment.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
  • Completed on-time deliveries by choosing best and most efficient routes.

Education

Diploma - Logistics And Supply Chain Management

South Metropolitan TAFE
Perth, WA
08.2025

Bachelor in Business And Management -

Universita' Del Molise Italy
Campobasso
04.2013

High School Diploma -

Instituto Tecnico Commerciale And Geometri E. Fermi
Isernia ITALY
07-2006

Skills

  • Problem-solving
  • Team leadership
  • Strong attention to detail
  • Effective interpersonal communication
  • Operations and staff management
  • Customer service
  • Customer relationship management

Languages

English
Full Professional
Italian
Native or Bilingual

Certification

  • Forklift Licence - LF Class
  • White Card
  • Australian and European Driving Licence - C Class
  • MYOB Fast Track and MYOB Payroll Certificates

Timeline

Operations Manager

Gesha Coffee Co
05.2017 - Current

Cafeteria Worker

King's College
07.2016 - 03.2017

Warehouse Assistant

Carnevale Imports
02.2016 - 06.2016

All Round General Labourer

Gesha Coffee Co
05.2015 - 12.2015

Diploma - Logistics And Supply Chain Management

South Metropolitan TAFE

Bachelor in Business And Management -

Universita' Del Molise Italy

High School Diploma -

Instituto Tecnico Commerciale And Geometri E. Fermi
Onofrio Perluzzo