ONYEKA EBOH

• In addition to the managerial roles, registering the premise, license renewal and ensuring other Pharmacists renew their licenses. Ensure standards required by licensing and governing body, PCN, are maintained.
• Ensure that all medical products align with PCN standards of quality and safety.

• Responsible for day-to-day operations of Pharmacy; facilities maintenance, IT, liaising with the head office staff, accounts, book keeping etc,ensuring compliance with company policies.
• Effective optimization and management of inventory, thereby reducing loss and pilferage.
• Developed training programs for new staff, increasing onboarding efficiency and knowledge retention.
• Organizing Health Outreaches and community awareness
• Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
• Led team of 16, comprising of Pharmacists, interns, technicians, students and other non clinical staff, fostering professional development, compliance with company policies and enhancing performance.

• Provision of Pharmaceutical care to patients using integrative pharmacy approach.
• Counselling patients on medicine use, disease conditions, management, and preventive measures.
• Dispensing of medicines, supplements, homeopathic preparations, and issuing acupuncture, acupressure, and other diagnostic devices.
• Prescription refills, using Webster-pak
• Assisted in facilitating community health screenings, raising awareness, and early detection of common diseases.
• Carried out Pharmacy Services such as Blood Pressure Checks, Weight Management, Asthma Support Services, Medication management, etc.
• Managed a high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
• Worked alongside the Branch Manager as a Pharmacist supervisor, guiding staff and helping to optimise Pharmacy operations.

Professional hands-on experience in a Primary Healthcare center as a resident Pharmacist.

• Carried out immunization programs like polio and measles, and organised health promotion activities in neighbouring communities.
• Community and environmental health outreaches with the goal of health promotion.
• Conducted regular audits of the pharmacy's controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.

• Patient Management.
• Virtual health consultation.
• Patient Counselling.
• Order fulfilment.
• Referral to physician through telemedicine.
• Escalating observed challenges to Management for onward resolution.
• Analyzed sales-related data to predict future sales, stock requirements and consumer behaviours.

• Dispensing of drugs & counselling of patients.
• Health promotion in communities.
• Counselling patients on medicine use, disease. conditions, management, and preventive methods.
• Reviewed prescription orders for potential interactions, allergies, and contraindications.
• Worked under the Chief Pharmacist, supporting in inventory management.
• Preparation and packaging of consumables and medications for different wards and for patients on discharge.

• Hands-on training in different units of the hospital
• Participated in several clinical meetings held in the department where multinationals and national pharmaceutical companies delivered seminars.
• Participated in clinical ward rounds.
• Developed and maintained courteous and effective working relationships and recognised as best intern.
• Dispensed medications accurately, ensuring compliance with safety protocols and regulations.
• Educated patients about possible drug interactions and gave special administration instructions.
• Resolved problems, improved operations, and provided exceptional service.

• Worked under the close supervision of a Pharmacist, pre-internship.
• Dispensing of medication and counselling of patients on proper use of medication.
• Conducted blood pressure screenings and supported general pharmacy operations.