Oparine Bongwa
Truganina
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Disability Support Worker
My Core Support
1 2023 - Current
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Kept accurate records for client files and handled related paperwork.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Nursing Student
Boxhill Insistute
01.2019 - 08.2021
- Transported patients between unit rooms and scanning locations for diverse procedures.
- Maintained personal growth and development through ongoing process of formal and informal education.
- Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
- Researched different diagnoses to become familiar with presentation and treatment protocols.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Observed patient care outcomes to facilitate ongoing quality care.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Evaluated patient histories, complaints and current symptoms.
Cleaner
Jani king
08.2019 - 07.2021
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Organized and used industrial cleaning products following strict safety procedures.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat and professional entrances.
- Performed inventory management to keep storage areas and carts well-stocked.
- Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
- Restocked room supplies such as facial tissues for personal touch with every job.
Receptionist
Kids in action family day care
01.2018 - 05.2021
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Identified visitors' needs to offer solutions and information.
- Interacted with customers by phone, email or in-person to provide information.
Child Care Educator
Kids In Action Family Daycare
01.2014 - 10.2017
- Continually kept abreast of toy and child-related recalls and safety warnings.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Made nutritious breakfasts, lunches, dinners and snacks for the children.
- Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention.
- Communicated with children in developmentally appropriate way.
- Addressed behavioral and learning issues with parents and daycare management.
- Instructed children on proper health and personal habits.
- Established a safe play environment for the children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Library Volunteer
Victoria University
08.2013 - 08.2013
- Advised card holders about library policies, hours and fees.
- Assembled requested library and loaned materials for users.
- Promoted the library at special events and community gatherings.
- Checked in, checked out and renewed library materials.
- Scanned and bagged books, movies, tapes, magazines and other items at the check-out desk.
- Examined incoming items for signs of damage and documented issues.
- Located requested books on the shelves and in the library database.
Education
Certificate IV - Disability Support
Education Training And Employment Australia
Melbourne, VIC11.2023
Diploma - Nursing
Box Hill Ins
Box Hill 01.2019 - 06.2022
Certificate IV - Tertairy Preparation
Victoria University
St Albans 01.2018 - 09.2018
Cerficate III - Early Childhood Education
Job Training Insitute
Sunshine 01.2017 - 10.2017
High School Diploma -
Braybrook College
Braybrook 01.2011 - 11.2013
Skills
Mobility support
Incident Reports
Dressing assistance
Elderly Care
Personal Care
Family Communication
Meal Planning
Feeding Assistance
Referee
Upon Request
Timeline
Cleaner
Jani king
08.2019 - 07.2021
Nursing Student
Boxhill Insistute
01.2019 - 08.2021
Diploma - Nursing
Box Hill Ins
01.2019 - 06.2022
Receptionist
Kids in action family day care
01.2018 - 05.2021
Certificate IV - Tertairy Preparation
Victoria University
01.2018 - 09.2018
Cerficate III - Early Childhood Education
Job Training Insitute
01.2017 - 10.2017
Child Care Educator
Kids In Action Family Daycare
01.2014 - 10.2017
Library Volunteer
Victoria University
08.2013 - 08.2013
High School Diploma -
Braybrook College
01.2011 - 11.2013
Disability Support Worker
My Core Support
1 2023 - Current
Certificate IV - Disability Support
Education Training And Employment Australia
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