Ophelia Tan Rodrigues

Was asked to support Maida Vale whilst the centre had a change in management. Meant to come over and continue my AD onboarding but was asked to step back down into the Educational Leader Role as quality area 1 required massive changes and the team needed support.

However, there was no Assistant Director and therefore I stepped up and supported the Centre Director in the day-to-day operations and continued to do so till an Assistant Director joined the team in September 2024.

As Educational Leader, my duties remain the same which includes :

• continue to lead the delivery of high-quality, inclusive teaching to improve outcomes for all children throughout the centre
• coach, mentor and role model to ensure best practice is always displayed
• Strengthened communication skills through regular interactions with the team
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Passionate about learning and committed to continual improvement.
• Continue to maintain compliance in safety and health guidelines
• Develop safe, engaging, and inclusive enabling learning environments reflecting the strengths, interests and needs of all children taking into account a diversity of early experiences
• work alongside the centre leadership team to always reflect the centre’s ‘Statement of Philosophy’ and ‘Centre Vision’ in everyday practice
• to always upkeep a professional and positive work culture

Stepped up while the Centre Director helped out at another centre.

• Managed day-to-day operations
• Managed rosters and staffing
• Continued to drive improvement and ensure compliance
• Strengthen relationships with families and assuring them standard of quality remains the same while the Centre Director is away

Upskilled to cover the current Assistant Director on maternity leave. Also trained the Educational Leader that took over my role.

Duties included :

• Supporting the Centre Director in the day-to-day operations
• Working together with the Centre Director to lead, support and to build genuine, positive relationships with the team, the children and their families, making every day more connected and rewarding.
• Drive continuous improvement in all areas of the centre
• Continue to demonstrate best practice to help create high-quality educational programs for the children
• Am responsible for the overall management of the centre in the Centre Director's absence

Still at Campbell Rd, I applied for the role of Educational Leader and was successful. As part of the centre leadership team, I would step up and make decisions when my Centre Director and Assistant Director were unavailable in the late afternoons. Both my CD and AD are rostered to do the opens and mid-day shifts while I undertook the late shifts which left me in charge. I began to show a keen interest in understanding more of the business side to be able to speak to parents or answer phone call enquiries. As Educational Leader, my duties include :

• continue to lead the delivery of high-quality, inclusive teaching to improve outcomes for all children throughout the centre
• coach, mentor and role model to ensure best practice is always displayed
• Strengthened communication skills through regular interactions with the team
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Passionate about learning and committed to continual improvement.
• Continue to maintain compliance in safety and health guidelines
• Develop safe, engaging, and inclusive enabling learning environments reflecting the strengths, interests and needs of all children taking into account a diversity of early experiences
• work alongside the centre leadership team to always reflect the centre’s ‘Statement of Philosophy’ and ‘Centre Vision’ in everyday practice
• to always upkeep a professional and positive work culture

Completed my Diploma and applied for the Senior Educator role in the nursery and was successful.

• maintained a safe environment for the children and my team
• using the EYLF, NQS and the Goodstart Practice Guide to guide me in delivering responsive, high quality educational program and practice
• Effectively lead and manage the room and work as a team in providing a safe environment for the children
• build and maintain positive and reciprocal relationships with families and children to respond to individual child and family needs
• support and mentored students/trainees doing their placement in my room

I was studying my Diploma in Early Childhood and Care and was doing my placement at Goodstart Early Learning Campbell Rd. At almost 80% completion of my Diploma, the Centre Director approached me and offered me a position as lunch cover. Duties included :

• provide children a holistic environment to learning
• supported the Senior Educators and the educators in whichever room I had to cover
• building bonds with children to ensure they feel safe with me being their secondary educator
• always initiated cleaning duties and other chores to support educators and allowing them time complete curriculum deadlines

Received a promotion in the same company within the same department. Duties included :

• Prioritized schedules to meet delivery dates and overall customer satisfaction.
• Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
• Trained staff of direct labor employees to perform assembly and manufacture of specified products.
• Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
• Monitored and ensured shipment was met on-time
• Worked closely with production engineers both locally and from germany to ensure product specifications meet with customers' needs
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Siltronic Singapore is a leading wafer manufacturer from Germany. I provided secretarial support to the Vice President of Operations and his team of managers and engineers.. My duties included :

• Organized and updated schedules for the vice president, managers and his engineers.
• Handled scheduling for the vice president's calendar and prepared meeting agenda and materials.
• Managed floor assest and office equipment, including stationery and pantry supplies.
• Prepared purchase orders, handled leave applications and claims.
• Coordinated travel arrangements and bookings for executive staff.
• Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
• Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
• Facilitated smooth travel arrangements for the vice president, ensuring seamless itineraries and accommodations.
• Assisted in preparation of financial reports, budgeting and forecasting for the operations department.
• Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
• Collated and distributed agendas and minutes for all executive meetings.
• Wrote reports, executive summaries and newsletters.
• Took notes and dictation at meetings.
• Coordinated events and worked on ad hoc projects.
• Liaised with IT department to resolve technical issues, minimizing downtime for engineers.
• Negotiated with vendors for office supplies, achieving cost savings while maintaining quality.
• Fostered positive office environment, addressing administrative challenges promptly.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

Century 21 is Singapore's biggest real estate company. I supported 4 directors and their agents in their day to day operations. My duties included :

• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained daily report documents, memos and invoices.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Liaised between clients and vendors and maintained effective lines of communication.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.