Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oranut Wisetsri

Oranut Wisetsri

Sydney,NSW

Summary

I am a permanent resident enthuse and energetic individual seeking a career in gaming/bar. I have had over 10 years experience in customer services. Works well in a team setting but can succeed individually. Dynamic and detail-oriented bartender with a proven track record at Great Southern Hotel, excelling in high-pressure environments. Recognized for exceptional customer service and strong multitasking abilities, I effectively crafted high-quality cocktails while ensuring compliance with health regulations. A reliable team player, I enhanced guest experiences and contributed to a positive atmosphere.

Overview

4
4
years of professional experience

Work History

Bartender

Great Southern Hotel
11.2024 - Current
  • Prepared and served beverages following recipes and presentation standards.
  • Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
  • Assisted in inventory management by restocking supplies and monitoring usage levels.
  • Engaged with customers to provide exceptional service and enhance their experience.
  • Collaborated with team members to support smooth bar operations during peak hours.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Gaming Attendant

Shark Hotel
10.2024 - Current
  • Provided exceptional customer service by assisting guests with gaming inquiries and equipment usage.
  • Maintained cleanliness and organization of gaming areas, ensuring a welcoming environment for patrons.
  • Monitored gaming machines for proper functionality, promptly reporting any technical issues to maintenance staff.
  • Educated guests on game rules and regulations, enhancing overall enjoyment and experience at the casino.
  • Assisted in training new attendants on operational procedures and customer service protocols.
  • Collaborated with team members to enhance game promotions, boosting guest engagement during events.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
  • Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.

Gaming Attendant

Cheers Bar
04.2021 - 10.2024
  • Maintained cleanliness and organization of gaming areas, ensuring a welcoming environment for patrons.
  • Monitored gaming machines for proper functionality, promptly reporting any technical issues to maintenance staff.
  • Educated guests on game rules and regulations, enhancing overall enjoyment and experience at the casino.
  • Assisted in training new attendants on operational procedures and customer service protocols.
  • Collaborated with team members to enhance game promotions, boosting guest engagement during events.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
  • Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.

Education

St Francis Xavier’s College
Newcastle, NSW

SAN Clemente Catholic College
Newcastle, NSW

Skills

  • Strong multitasking
  • Highly reliable and flexible
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Menu memorization
  • Cash register operation
  • Handling difficult customers
  • Responsible alcohol service
  • Fast learner
  • Detail-orientated
  • Able to operate under pressure
  • RSA/RCG/ARCG Competency card

Languages

Thai
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Great Southern Hotel
11.2024 - Current

Gaming Attendant

Shark Hotel
10.2024 - Current

Gaming Attendant

Cheers Bar
04.2021 - 10.2024

St Francis Xavier’s College

SAN Clemente Catholic College

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Oranut Wisetsri