Oranut Wisetsri
Sydney,NSW
Summary
I am a permanent resident enthuse and energetic individual seeking a career in gaming/bar. I have had over 10 years experience in customer services. Works well in a team setting but can succeed individually. Dynamic and detail-oriented bartender with a proven track record at Great Southern Hotel, excelling in high-pressure environments. Recognized for exceptional customer service and strong multitasking abilities, I effectively crafted high-quality cocktails while ensuring compliance with health regulations. A reliable team player, I enhanced guest experiences and contributed to a positive atmosphere.
Overview
4
4
years of professional experience
Work History
Bartender
Great Southern Hotel
11.2024 - Current
- Prepared and served beverages following recipes and presentation standards.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Assisted in inventory management by restocking supplies and monitoring usage levels.
- Engaged with customers to provide exceptional service and enhance their experience.
- Collaborated with team members to support smooth bar operations during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Gaming Attendant
Shark Hotel
10.2024 - Current
- Provided exceptional customer service by assisting guests with gaming inquiries and equipment usage.
- Maintained cleanliness and organization of gaming areas, ensuring a welcoming environment for patrons.
- Monitored gaming machines for proper functionality, promptly reporting any technical issues to maintenance staff.
- Educated guests on game rules and regulations, enhancing overall enjoyment and experience at the casino.
- Assisted in training new attendants on operational procedures and customer service protocols.
- Collaborated with team members to enhance game promotions, boosting guest engagement during events.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
- Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Gaming Attendant
Cheers Bar
04.2021 - 10.2024
- Maintained cleanliness and organization of gaming areas, ensuring a welcoming environment for patrons.
- Monitored gaming machines for proper functionality, promptly reporting any technical issues to maintenance staff.
- Educated guests on game rules and regulations, enhancing overall enjoyment and experience at the casino.
- Assisted in training new attendants on operational procedures and customer service protocols.
- Collaborated with team members to enhance game promotions, boosting guest engagement during events.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
- Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Education
St Francis Xavier’s College
Newcastle, NSWSAN Clemente Catholic College
Newcastle, NSWSkills
- Strong multitasking
- Highly reliable and flexible
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Menu memorization
- Cash register operation
- Handling difficult customers
- Responsible alcohol service
- Fast learner
- Detail-orientated
- Able to operate under pressure
- RSA/RCG/ARCG Competency card
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Great Southern Hotel
11.2024 - Current
Gaming Attendant
Shark Hotel
10.2024 - Current
Gaming Attendant
Cheers Bar
04.2021 - 10.2024
St Francis Xavier’s College
SAN Clemente Catholic College