Hi, I’m
ORHAN JASAROV
Tarneit
Summary
Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply 10 years of experience and diverse skills to new role.
Overview
15
years of professional experience
1
Certification
Work History
SOLEMOTIVE
Event Assistant
02.2022 - Current
Job overview
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
- Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively.
- Improved future events by evaluating successes and failures of previous private and corporate gatherings.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
- Greeted guests and welcomed patrons in support of company service policy.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
- Handled ticket sales by answering phone calls and responding to emails.
- Set up and maintained theater projection and sound systems.
- Hung up movie posters, banners and decorations for promotional events.
- Assisted with special events by working premieres, private screenings and charity events.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 200 guests.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 400 guests.
SSP AUSTRALIA
Food and Beverage Attendant
01.2022 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Completed requisitions to maintain required stock par levels.
- Built relationships with vendors to manage orders and negotiate costs.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Trained new staff members on company policies and procedures.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Increased sales of daily specials by effectively communicating options and recommendations to guests.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food, enhancing overall service efficiency.
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for customers.
- Monitored and managed reservation system, optimizing seating arrangements and reducing wait times.
- Improved efficiency by coordinating with kitchen staff on order timing and special requests.
- Managed inventory and restocked supplies, reducing instances of item shortages during peak hours.
- Customized food and beverage options to accommodate special dietary requirements, increasing customer loyalty.
- Improved customer satisfaction by quickly addressing and resolving any complaints or concerns.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Greeted customers and provided menus upon arrival to dining room.
- Processed payments for orders and provided customers with change.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted customers with carry-out service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Offered product samples, answered questions and helped customers find items.
- Monitored dining room and bar areas for signs of overcrowding.
- Set up advertising signs and displays on shelves, counters and tables.
- Engaged in suggestive selling and other sales techniques.
ALSCO PTY LTD
Machine Operator
10.2012 - Current
Job overview
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Assisted with unloading and loading customer laundry items.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Observed and adjusted machine cycle times, achieving quality results.
- Supported fellow staff members with delivery and pickup of customer orders.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
LONGREACH SERVICES
Event Cleaner
02.2010 - Current
Job overview
- Provided excellent customer service by responding promptly to inquiries or concerns from event guests regarding cleanliness matters.
- Upheld venue reputation for excellence in hygiene by consistently exceeding expectations in both routine maintenance and special project work.
- Ensured safety and sanitation standards were met by properly disposing of waste materials and recycling items.
- Assisted with setup and breakdown of event spaces, ensuring timely completion of all necessary tasks.
- Supported seamless transitions between events by swiftly conducting turnaround cleanings within tight deadlines.
- Demonstrated strong teamwork skills by effectively collaborating with colleagues to complete large-scale cleaning projects quickly and efficiently.
- Collaborated with event staff, addressing any cleanup concerns promptly and efficiently.
- Assisted in training new team members, sharing expertise and knowledge of best practices in event cleaning.
- Adhered to all health department regulations and guidelines in the performance of duties.
- Cleaned building floors by sweeping, mopping, scrubbing or vacuuming.
- Managed time effectively, prioritizing tasks based on event schedules and requirements for optimal productivity.
- Streamlined cleaning processes through efficient use of equipment, reducing time spent on tasks while maintaining high-quality results.
- Utilized specialized equipment like pressure washers, carpet cleaners, and floor polishers to ensure thorough cleaning results.
- Maintained cleanliness standards in high-traffic areas such as restrooms, lobbies, and dining facilities during events for an enhanced guest experience.
- Reduced environmental impact by utilizing eco-friendly cleaning products and practices where possible.
- Maintained supply inventory and filled supply orders.
- Enhanced event cleanliness by effectively performing thorough pre-event and post-event cleaning tasks.
- Washed walls, ceilings, woodwork, windows, doors and sills.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
CLEANVIBES
Event Cleaner
01.2022 - 06.2024
Job overview
- Upheld venue reputation for excellence in hygiene by consistently exceeding expectations in both routine maintenance and special project work.
- Ensured safety and sanitation standards were met by properly disposing of waste materials and recycling items.
- Assisted with setup and breakdown of event spaces, ensuring timely completion of all necessary tasks.
- Maintained inventory of cleaning supplies, ensuring proper stock levels for all events.
- Collaborated with event staff, addressing any cleanup concerns promptly and efficiently.
- Supported seamless transitions between events by swiftly conducting turnaround cleanings within tight deadlines.
- Demonstrated strong teamwork skills by effectively collaborating with colleagues to complete large-scale cleaning projects quickly and efficiently.
- Fostered positive working relationships with vendors for supply replenishment needs.
- Cleaned windows, glass partitions and mirrors with cleaners, sponges and squeegees.
- Adhered to all health department regulations and guidelines in the performance of duties.
- Cleaned building floors by sweeping, mopping, scrubbing or vacuuming.
- Streamlined cleaning processes through efficient use of equipment, reducing time spent on tasks while maintaining high-quality results.
- Utilized specialized equipment like pressure washers, carpet cleaners, and floor polishers to ensure thorough cleaning results.
- Reduced environmental impact by utilizing eco-friendly cleaning products and practices where possible.
- Washed walls, ceilings, woodwork, windows, doors and sills.
- Enhanced event cleanliness by effectively performing thorough pre-event and post-event cleaning tasks.
- Contributed to a positive guest experience through meticulous attention to detail in maintaining clean facilities.
- Maintained supply inventory and filled supply orders.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Delaware North
Food and Beverage Attendant
01.2022 - 03.2024
Job overview
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Increased sales of daily specials by effectively communicating options and recommendations to guests.
- Fostered positive dining atmosphere by engaging with guests and providing personalized service.
- Streamlined beverage service, allowing for faster order turnaround and increased customer satisfaction.
- Conducted regular quality checks on food and beverage items, maintaining high standards of service.
- Ensured compliance with all health and safety regulations, maintaining safe environment for both staff and patrons.
- Reduced waste by implementing effective portion control and inventory management practices.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Greeted customers and provided menus upon arrival to dining room.
- Arranged tables and chairs for special occasions and events.
- Processed payments for orders and provided customers with change.
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
- Assisted with bussing tables and cleaning up spills.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored dining room inventory and replenished as necessary.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Offered product samples, answered questions and helped customers find items.
- Engaged in suggestive selling and other sales techniques.
- Monitored dining room and bar areas for signs of overcrowding.
- Set up advertising signs and displays on shelves, counters and tables.
ISS Facility Services
Event Cleaner
02.2021 - 12.2023
Job overview
- Provided excellent customer service by responding promptly to inquiries or concerns from event guests regarding cleanliness matters.
- Upheld venue reputation for excellence in hygiene by consistently exceeding expectations in both routine maintenance and special project work.
- Ensured safety and sanitation standards were met by properly disposing of waste materials and recycling items.
- Assisted with setup and breakdown of event spaces, ensuring timely completion of all necessary tasks.
- Maintained inventory of cleaning supplies, ensuring proper stock levels for all events.
- Collaborated with event staff, addressing any cleanup concerns promptly and efficiently.
- Conducted routine inspections of event areas to identify potential hazards or cleanliness issues before they became problematic.
- Assisted in training new team members, sharing expertise and knowledge of best practices in event cleaning.
- Demonstrated strong teamwork skills by effectively collaborating with colleagues to complete large-scale cleaning projects quickly and efficiently.
- Supported seamless transitions between events by swiftly conducting turnaround cleanings within tight deadlines.
- Fostered positive working relationships with vendors for supply replenishment needs.
- Cleaned windows, glass partitions and mirrors with cleaners, sponges and squeegees.
- Adhered to all health department regulations and guidelines in the performance of duties.
- Utilized specialized equipment like pressure washers, carpet cleaners, and floor polishers to ensure thorough cleaning results.
- Contributed to the development of standard operating procedures, streamlining processes and improving overall team efficiency.
- Streamlined cleaning processes through efficient use of equipment, reducing time spent on tasks while maintaining high-quality results.
- Reduced environmental impact by utilizing eco-friendly cleaning products and practices where possible.
- Maintained cleanliness standards in high-traffic areas such as restrooms, lobbies, and dining facilities during events for an enhanced guest experience.
- Contributed to a positive guest experience through meticulous attention to detail in maintaining clean facilities.
- Washed walls, ceilings, woodwork, windows, doors and sills.
- Enhanced event cleanliness by effectively performing thorough pre-event and post-event cleaning tasks.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Provided assistance to other staff members with cleaning of difficult areas.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
Victoria University , Footscray, VIC
Associate of Science from Science Education
02.2004
Skills
- Event Setup and Breakdown
- Strong Organization
- Marketing knowledge
- Guest Management
- Venue Selection
- Sales experience
- Food and beverage experience
- Guest Relations
- Room Setup and Breakdown
- Event Billing
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Attention to Detail
- Effective Multitasking
- Event Setup
- Cleaning and sanitization
- Punctual and Dependable
- Self-Driven and Motivated
- Hospitality background
- Interpersonal Communication
- Guest Services
- Conflict Management
- Customer Support
- Venue Preparation
- Attendee Registration
- Service Optimization
- Inventory Restocking
- Cash Register Operation
- Ticket verification
- Equipment Storage
- Emergency Response
- Stage Setup
- Ticket Collection
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Self Motivation
- Task Prioritization
- Goal Setting
- Time management abilities
- Continuous Improvement
- Professional Demeanor
- Problem-solving aptitude
Accomplishments
EMPLOYEE OF THE MONTH IN APRIL 2024
CURRENT RSA
CURRENT FOOD AND SAFETY CERTIFICATE 2024
ALLERGENS CERTIFICATE 2024
ASIC CARD 2024
Certification
- Licensed CAR
- [Area of certification]
- FOOD CERTIFICATE
- ALLERGENS CERTIFICATE
- RSA 2024
- ASIC CARD
- WORKING WITH CHILDENS CHECK
- CURRENT FEDERAL POLICE CHECK
Additional Information
HARD WORKING TEAM PLAYER
FLEXIBLE WIRH START TIMES EVENINGS AND WEEKENDS
AND PUBLIC HOLIDAYS
Languages
Macedonian
Professional Working
Timeline
Event Assistant
SOLEMOTIVE
02.2022 - Current
Food and Beverage Attendant
SSP AUSTRALIA
01.2022 - Current
Event Cleaner
CLEANVIBES
01.2022 - 06.2024
Food and Beverage Attendant
Delaware North
01.2022 - 03.2024
Event Cleaner
ISS Facility Services
02.2021 - 12.2023
Machine Operator
ALSCO PTY LTD
10.2012 - Current
Event Cleaner
LONGREACH SERVICES
02.2010 - Current
Victoria University
Associate of Science from Science Education
- Licensed CAR
- [Area of certification]
- FOOD CERTIFICATE
- ALLERGENS CERTIFICATE
- RSA 2024
- ASIC CARD
- WORKING WITH CHILDENS CHECK
- CURRENT FEDERAL POLICE CHECK
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