Oriana Zhou
Melbourne,VIC
Summary
Customer-focused team member with hands-on experience in both retail-style service and educational support environments. Proven ability to collaborate with team members, adapt quickly to changing situations, and handle multiple tasks efficiently. Demonstrated strong communication skills and the ability to remain composed in fast-paced settings while supporting daily operations and delivering consistent service quality.
Overview
7
7
years of professional experience
Work History
Art Teaching Assistant
Lai Studio
Mount Waverley, VIC
06.2021 - Current
- Supported daily class operations in a structured environment
- Managed materials and maintained a clean, organized workspace
- Provided attentive support to children, ensuring a positive experience
- Adapted quickly to different tasks as needed during class sessions
Cashier/Crew Member
Dear Fry Day
Melbourne, VIC
02.2019 - 02.2020
- Operated POS system and handled cash transactions accurately
- Delivered consistent customer service and assisted customers with inquiries
- Assisted with stock replenishment and product organization
- Adapted quickly during peak hours and multitasked efficiently
- Collaborated with team members to ensure smooth operations during busy hours
Education
Bachelor of Arts -
University of Melbourne
Parkville, VIC12-2021
Master of Contemporary Art -
University of Melbourne
SouthbankSkills
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Serving diverse communities
- Team collaboration
Languages
Japanese
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Art Teaching Assistant
Lai Studio
06.2021 - Current
Cashier/Crew Member
Dear Fry Day
02.2019 - 02.2020
Bachelor of Arts -
University of Melbourne
Master of Contemporary Art -
University of Melbourne