Orion Brown

Multinational Sportswear and Footwear Retailer

• Managed opening and closing of the store, ensuring compliance with all operational standards and register procedures.
• Delivered exceptional sales performance, consistently exceeding operational expectations and enhancing customer experiences.
• Maintained personal productivity goals, regularly meeting or surpassing sales targets.
• Engaged with customers using open-ended questions to effectively assess and meet their needs.
• Demonstrated expertise in product knowledge and current trends to provide tailored recommendations.
• Fostered a positive and inclusive work environment, contributing to team morale and collaboration.

Locally Owned Sporting Retailer

Achievements:

• Specialized in athletic and therapeutic footwear sales, consistently exceeding sales targets and building a loyal customer base.
• Received positive customer feedback for exceptional service.

Responsibilities:

• Provided professional advice on equipment and attire to support customer health and well-being goals.
• Encouraged sales aligned with customer needs, enhancing the customer experience and fostering repeat business.
• Monitored store KPIs to ensure sales targets and cost control measures were met and exceeded.
• Processed customer transactions efficiently and accurately, including sales, exchanges, refunds, and discounts.
• Utilized Point of Sale systems accurately, ensuring correct authorizations and transaction processing.
• Maintained shop floor displays and stock presentation according to current sales strategies, ensuring safety for customers and staff.
• Managed warehouse stock storage for ease of retrieval and effective stock rotation.
• Conducted stocktaking duties to maintain inventory accuracy.
• Handled unpacking and receipting of stock, along with packaging and dispatching customer orders and returns.
• Participated in company and product training to ensure up-to-date knowledge and expertise.

Regional Boxing Gym and Fitness Centre

• Mentored and coached youth amateur boxers, fostering skill development and confidence.
• Provided expert advice on boxing techniques and equipment.
• Offered corner support during competitions and assisted in boxer preparation pre-fight.

Led fundraising efforts to support local boxers with competition-related expenses

Coal-Fired Power Station, 23 km South West of Rockhampton

• Provided timely and quality assistance to trade staff as directed.
• Erected, dismantled, moved, and loaded scaffolding and work platforms in compliance with strict safety standards.
• Generated and interpreted scaffolding plans for various projects.
• Conducted safety pre-start meetings for all manual tasks and plant/equipment operations.
• Ensured compliance with all applicable OH&S and environmental regulations and documentation.
• Executed activities safely and efficiently, maintaining a strong focus on safety and productivity.
• Demonstrated effective time management skills, consistently meeting deadlines.
• Collaborated effectively within the team to achieve project goals.