Orion Gunnell
Summary
Dynamic and dedicated professional with a strong background in customer service from KFC. Proven ability to enhance client satisfaction through effective communication and teamwork. Skilled in massage therapy techniques, fostering a calming environment while maintaining attention to detail. Recognized for adaptability and a positive attitude in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
KFC Employee
KFC
06.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Been a supervisor since June 2022
Massage Therapist
The Nomadic Masseur
11.2022 - 12.2023
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Education
Diploma in Remedial Massage - Massage
South Regional TAFE
WA12-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Active listening
Languages
English
Native or Bilingual
Certification
- Shift supervisor June 2022-Present
Timeline
Massage Therapist
The Nomadic Masseur
11.2022 - 12.2023
KFC Employee
KFC
06.2019 - Current
Diploma in Remedial Massage - Massage
South Regional TAFE
Similar Profiles
Ilona LambIlona Lamb
Customer Service Team Member at KFCCustomer Service Team Member at KFC
LUCAS BONNETTLUCAS BONNETT
Kitchen Hand and Front Packer at KfcKitchen Hand and Front Packer at Kfc
Milad SafariMilad Safari
Crew Member at KFCCrew Member at KFC