Orlagh Martin

-Conduct over 80 outbound pre-screening calls daily to assess participant eligibility across therapeutic and healthy volunteer trials, ensuring alignment with study protocols.

-Develop and execute autonomous recruitment strategies, enhancing participant enrollment efficiency throughout Australia

-Manage participant scheduling, confirmations, and cancellations, maintaining seamless communication with clinical research sites, investigators, and coordinators.

-Collaborate in the creation of phone scripts and pre-screening questionnaires, optimizing the recruitment process.

-Facilitate the informed consent process in adherence to Good Clinical Practice (GCP) guidelines, ensuring ethical recruitment stanard

• Provide high-level administrative support within a specialist prosthodontic practice, managing complex clinical schedules, patient communications, and confidential documentation.
• Prepare and manage detailed treatment plans, financial estimates, and consent documentation in alignment with clinical protocols and patient expectations.
• Liaise with dental laboratories, suppliers, and clinicians to ensure timely delivery of prosthodontic appliances including crowns, bridges, dentures, and implant components.
• Coordinate patient pathways, including consultations, treatment planning, surgical appointments, and post-treatment reviews, ensuring seamless continuity of care.
• Maintain compliance with GDPR, and clinical governance standards through accurate record-keeping and policy adherence.

• Delivered administrative and clerical support to a busy ophthalmology practice, managing patient interactions, consultant schedules, and clinical documentation with precision and professionalism.
• Coordinated diagnostic and surgical bookings, including OCT scans, fluorescein angiography, cataract surgeries, and intravitreal injections, ensuring efficient scheduling and adherence to clinical protocols.
• Acted as the first point of contact for patients, triaging calls and queries with discretion and providing timely information regarding appointments, referrals, and treatment plans.
• Accurately prepared clinic correspondence, typed medical reports and consultant letters, and maintained up-to-date medical records in line with GDPR standards.
• Liaised with multidisciplinary teams including optometrists, orthoptists, surgical coordinators, and pharmacy departments to support integrated patient care.