Greeted guests with a friendly, and welcoming demeanor.
Escorted guests to their designated seats, based on the floor plan.
I took coats and gave menus to guests as they reached their seats.
Moved tables or added tables to the floor plan for the evening based on no-shows or new bookings.
Waitress
Ely CHQ
Dublin, Ireland
08.2017 - 06.2019
Provided attentive service to guests throughout dining experience.
Assisted with menu knowledge and answered customer inquiries promptly.
Delivered food and beverages efficiently to tables in a timely manner.
Maintained cleanliness and organization of dining area during service shifts.
Monitored guest satisfaction and addressed concerns immediately when necessary.
Prepared tables for service, including setting utensils and arranging decor items.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.