Summary
Overview
Work History
Education
Skills
Timeline
Generic

Orlando Fellowes

Dee Why,NSW

Summary

I am a friendly and hard-working 18yo from QLD, looking for employment on my gap year while i live with my Uncle's family in Dee Why until the start of next year, I have over 2 years experience in customer service and 6 months barista experience. I would be a worthwhile addition to anyone's team.

Overview

3
3
years of professional experience

Work History

Barista

Davies Bakery
04.2023 - 07.2023
  • Pleasantly interacted with customers during hectic periods while efficiently delivering them quality coffee.
  • Built relationships with regular customers.
  • Cleaned counters, machines, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized beverages.
  • Worked with bakers and other team members to fulfill orders.

Retail Salesperson

JB Hi-Fi Toowoomba
10.2022 - 03.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Regularly met budgets and weekly targets
  • Increased sales by offering personalised advice on purchases and promoting additional products.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organised delivery's and transfer of stock from other stores or warehouses

Sandwich Artist

SUBWAY
06.2022 - 10.2022
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Floor Staff Member

Withcott Hotel
10.2021 - 04.2022
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Ran food to tables, checked on customers food, and cleared tables.
  • Washed dishes and polished cutlery
  • Built friendly relationships with regular customers

Crew Member

McDonalds
11.2020 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

High School Diploma -

Downlands College
Toowoomba, QLD
2022

Skills

  • Excellent Customer Service
  • Conversation Skills
  • Billing and Payment Processing
  • Sales Expertise
  • Coordination
  • Team Player
  • Point-of-Sale Knowledge
  • RSA Certified

Timeline

Barista

Davies Bakery
04.2023 - 07.2023

Retail Salesperson

JB Hi-Fi Toowoomba
10.2022 - 03.2023

Sandwich Artist

SUBWAY
06.2022 - 10.2022

Floor Staff Member

Withcott Hotel
10.2021 - 04.2022

Crew Member

McDonalds
11.2020 - 09.2021

High School Diploma -

Downlands College
Orlando Fellowes