Orlagh Howell

Enhanced product expertise and operational insights at Dan Murphy's, contributing to overall business success. Fostered personal growth through achievement of key professional milestones.

I have also honed my Customer Service skillls by providing a personal and thorough experience to all customers to enhance their in store experience.

• Duties and responsibilities included:
• Order Selecting
• Receiving and despatching
• Stock take and cycle counting
• Repackaging and relabeling
• General office and warehouse duties
• **Inventory Management**: Overseeing stock levels and ensuring replenishment aligns with demand forecasts.

• Duties and responsibilities included:
• Replenishment & Receiving
• Stock Control/ MHE Operator (Crown Order Picking Wave)
• Customer Orders/Order Selecting (Manual Handling)
• Customer Service & Sales
• Delivered exceptional customer service by promptly addressing inquiries and resolving issues to enhance satisfaction.
• Coordinated product availability and order fulfillment, ensuring timely delivery and maintaining high inventory standards.
• Engaged with clients through various channels, providing tailored recommendations based on their preferences and needs.
• Developed comprehensive knowledge of products to assist customers accurately in making informed purchasing decisions.

• Duties and responsibilities included:
• Accounts & Contracts Specialists
• Customer Service
• Accounts Receivable
• Managed customer feedback effectively, implementing solutions that improved service quality and client retention rates.
• Streamlined communication between departments to support seamless operations and improve overall customer experience.

• Duties and responsibilities included:
• Consultant
• Customer Service
• Personal Loans Specialist