Ornella Niyonzima
Weir Views,VIC
Summary
I'm currently studying a double degree at LaTrobe University. I have goals of working within the international legal and relations sector. Throughout my years of being a uni student and past work experience I have gained many skills. I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Internship Student
Ballarat and Grampians Community Legal Centre
Ballarat , Victoria
07.2024 - 08.2024
- Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Performed legal and general research, drafting memoranda, and correspondence.
- Maintained strict confidentiality with sensitive information related to client matters; preserving trust between the firm and its clients.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
- Conducted extensive legal research for complex cases, resulting in favorable settlements.
- Organized discovery materials for efficient review by attorneys, saving time and resources during case preparation.
- Participated in client consultations, helping to address their concerns and provide valuable information regarding their cases.
Food and Beverage Attendant
Delaware North, Marvel Stadium
07.2022 - 02.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Picker Packer, Cold Storage Warehouse
Hello Fresh
11.2022 - 02.2023
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
Christmas Casual Retail Assistant
Cotton On Group
10.2022 - 02.2023
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
- Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.
- Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
Housekeeping Room Attendant
Silk Hospitality, Crown
03.2022 - 07.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Laws(honours)/Global Studies - International Relations
LaTrobe University
Melbourne, VIC03.2026
Skills
- Team Leadership
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Critical Thinking
- Problem-solving abilities
- Customer Service
Accomplishments
2022
Winner, Intercultural Engagement Leader of the Year, 2022 Community Achievement Awards
LaTrobe Foundation Scholarship (ongoing)
LaTrobe Student Excellence Academy (ongoing)
Food Handling and Barista Course Certificate, Jesuit Social Services
RSA Certification of Completion
2021
Nominated for 2021 Young Citizen of the Year
Nominated for 2021 Intercultural Engagement Leader of the Year
Achievement Award for Student Services
Australian Defence Force 2021 Long Tan Youth Leadership and Teamwork Awards
Occupational Health and Safety Certificate
Timeline
Internship Student
Ballarat and Grampians Community Legal Centre
07.2024 - 08.2024
Picker Packer, Cold Storage Warehouse
Hello Fresh
11.2022 - 02.2023
Christmas Casual Retail Assistant
Cotton On Group
10.2022 - 02.2023
Food and Beverage Attendant
Delaware North, Marvel Stadium
07.2022 - 02.2023
Housekeeping Room Attendant
Silk Hospitality, Crown
03.2022 - 07.2022
Laws(honours)/Global Studies - International Relations
LaTrobe University
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