Orshina Ishac
Wetherill Park,NSW
Overview
12
12
years of professional experience
Work History
Executive Manager Store Operations NAT Projects
ALDI
06.2022 - Current
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
- Implemented data-driven decision-making processes to drive continuous improvement in overall company performance.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Improved productivity while reducing staffing and operational costs
- Supported regulatory compliance by overseeing audits to verify protocol adherence.
EXECUTIVE MANAGER - STORE OPERATIONS
ALDI
01.2018 - 06.2022
- Overseeing operations across a various number of stores to ensure business goals are met
- Recruiting, training and developing future leaders of the network through detailed training plan execution
- Using initiative to control, manage and continually improve the quality and efficiency of work
- Proved successful working within tight deadlines and fast-paced atmosphere
- Use critical thinking to break down problems, evaluate solutions and make decisions
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Use coordination and planning skills to achieve results according to schedule
- Provide leadership for continual management and employee training initiatives
- Managing employee-related issues encompassing labor, turnover and diversity
- Optimizing costs to contribute to productivity, cost development and proficiency of central fulfillment operations
- Boost team member productivity by enhancing performance monitoring and instituting motivational approaches
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Volunteer Carer
Unpaid Labour - Family & Community Assistance
02.2012 - Current
- Built strong relationships with patients to deliver emotional support and companionship.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
- Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
- Improved patient well-being by providing compassionate and attentive care.
- Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
- Administered medications accurately, ensuring proper dosage and timely intake.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Conducted regular assessments of patients'' physical and mental status, communicating findings to medical staff as needed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with daily living activities, running errands, and household chores.
FRAUD ANALYST / VARIOUS
Conmonwealth Bank of Australia
01.2014 - 01.2018
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Contacted customers directly to notify of fraudulent activity and minimize impacts
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
No Degree - NDIS
Provider Plus
Sydney, NSW09.2023
BACHELOR OF BUSINESS - Accounting & Finance
University Of Technology, Sydney
01.2017
Skills
- Human Resources Management
- Multicultural Competence
- Policy understanding
- Training and education
- Disability Awareness
- Partnership Building
- Person-centered planning
- Client Advocacy
- Strong Organization
- Written and verbal communication
- Performance Evaluation
- Revenue Growth
- Policy Development
- Succession Planning
- Operations Management
- Goal Setting
- Staff Training
- Budget Planning
Timeline
Executive Manager Store Operations NAT Projects
ALDI
06.2022 - Current
EXECUTIVE MANAGER - STORE OPERATIONS
ALDI
01.2018 - 06.2022
FRAUD ANALYST / VARIOUS
Conmonwealth Bank of Australia
01.2014 - 01.2018
Volunteer Carer
Unpaid Labour - Family & Community Assistance
02.2012 - Current
No Degree - NDIS
Provider Plus
BACHELOR OF BUSINESS - Accounting & Finance
University Of Technology, Sydney