Orysia (Orissia) Janiw

Showcased portfolio of work on www.red18.com.au.

Managed company operations collaboratively with partner.

Evaluated and determined appropriate finishes for various jobs, enhancing overall project aesthetics since 2003.

• Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
• Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
• Increased order accuracy by diligently reviewing and selecting items according to pick lists.
• Supported continuous improvement efforts through participation in cross-functional teams focused on enhancing overall operational efficiency.
• Collaborated with team members to complete large projects or resolve complex issues in a timely manner.
• Maintained current knowledge of industry trends, warehouse best practices, and relevant technologies to enhance job performance.
• Coordinated with transportation providers to schedule pickups and deliveries while minimizing delays or disruptions in service levels.
• Expedited customer orders through efficient picking, packing, and staging of products for shipment.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Followed orders precisely for correct items, sizes and quantities.
• Kept work areas neat, clean and free from debris.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Planned and scheduled projects and directly performed installations.
• Greeted store customers and discussed needs.
• Greeted customers and directed to requested products.
• Interacted with guests in friendly and knowledgeable way.

• Led team in delivering exceptional customer service and product knowledge.
• Managed inventory levels to optimize stock availability and minimize waste.
• Implemented visual merchandising strategies to elevate brand presentation and drive sales.
• Enhanced customer satisfaction by providing personalized consultations and product recommendations.
• Greeted and assisted customers within minutes of approaching cosmetic counter.
• Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
• Assessed client needs through active listening and targeted questioning, recommending suitable products accordingly.
• Planned and prepared for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
• Led a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
• Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge, and departmental goals across staff.
• Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
• Provided exceptional customer service by addressing concerns promptly and maintaining a professional demeanor under pressure.
• Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
• Offered make-up tips and popular tutorials in alignment with latest trends.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
• Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
• Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.

• Oversaw daily operations to ensure high-quality customer service and satisfaction.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
• Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
• Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
• Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
• Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Listened to customer needs and desires to identify and recommend optimal products.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.
• Recommended complementary purchases to customers, increasing revenue.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Chanel Consultant Trained