Osama Al-Najadi
Parramatta
Summary
Dynamic butcher with expertise in knife handling and food safety, honed at Al Rabih Butchery. Proven ability to enhance customer loyalty through exceptional service and effective problem resolution. Skilled in meat cutting and packaging, contributing to a collaborative team environment while maintaining high hygiene standards.
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
3
3
years of professional experience
Work History
Butcher
Al Rabih Butchery
08.2024 - 03.2025
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
Customer Service Cashier
Afandi
06.2022 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Bachelor Of Engineering - Software Engineering
University of Technology Sydney
Sydney, NSWSkills
- Customer service
- Knife handling expertise
- Meat weighing and labeling
- Meat cutting
- Safety practices
- Safe food handling
- Customer service abilities
- Concentration
- Management
- Salesmanship
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Butcher
Al Rabih Butchery
08.2024 - 03.2025
Customer Service Cashier
Afandi
06.2022 - 05.2024
Bachelor Of Engineering - Software Engineering
University of Technology Sydney
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