Information technology professional with extensive expertise in managing IT operations and leading teams towards achieving critical goals. Expertise includes network infrastructure management, cybersecurity, and system optimization. Strong focus on team collaboration, adaptability to changing needs, and delivering consistent results. Known for efficient problem-solving, strategic planning, and fostering productive work environment.
No Code AI & ML , IT leadership , IT Service Delivery / Operations Management, Project Management, Change Management and SLA management., IT Budgeting/Administration, IT contracting/procurement., Team Management, service desk management, Strategic/Tactical Planning, Critical thinking/ Decision making, BCP/Risk Management., Windows Stack expert, infrastructure, end user application platform, L2-3 technical support, Service desk and Networking expert, cloud platforms administration (Azure, Office365, AWS)