Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Osama Tahir Khawaja

Sydney,Australia

Summary

Detail-oriented Media Assistant with hands-on experience supporting media planning, buying, and campaign management across digital, print, and broadcast platforms. Skilled in preparing performance reports, analysing target audience data, and coordinating events to drive brand visibility. Adept at liaising with clients, vendors, and internal teams to ensure smooth campaign execution and strong stakeholder engagement. Brings a proven ability to balance administrative precision with creative problem-solving, contributing to the success of fast-paced media and communications environments.

Overview

8
8
years of professional experience

Work History

Administration Assistant

International Institute of Education
08.2022 - 11.2024
  • Performed operational activities, including scheduling daily and weekly staff meetings on MS Teams.
  • Provided administrative support that contributed to the digitisation of exam results for over 500 students into the Learning Management System (LMS).
  • Worked as the first point of contact for students, addressing queries related to fee instalment plans, course enrolments, and study deferrals.
  • Managed student financial processes, including delayed fee payments, new course fee submissions, and instalment plans, ensuring compliance with institutional requirements.
  • Verified and processed vendor invoices, resolving any discrepancies promptly to ensure timely payments.
  • Supported organisational operations by assisting with the planning and execution of Student Orientation Days, Exam Days, and co-curricular events attended by senior management, students, and external stakeholders.
  • Strengthened stakeholder relationships with educational consultants, universities, and IT vendors, resulting in a 10% annual increase in student intake and achieving a 15% monthly cost reduction by renegotiating IT vendor contracts for infrastructure management.

Media Assistant

Omnicon Media Group
09.2022 - 09.2023
  • Created Post-Campaign Analysis (PCA) for Telstra and maintained records to evaluate and optimize campaign efficiency, including Planned vs Delivered impressions analysis that provided insights to guide future campaign optimization.
  • Supported media planning and research by analysing audience, market, and channel data, contributing to successful campaigns such as Telstra’s Cybersecurity Campaign and First Nations Connect Hotline, which ran across Digital and ATL media.
  • Assisted media buying on the Telstra patch, negotiating and securing advertising space, and verifying media invoices from media partners such as Channel 10, Foxtel, Nine Network, Meta, and OOH providers.
  • Ensured accurate media performance tracking, and confirmed rates matched delivery across teams across both digital and ATL channels.
  • Managed administrative functions for the Telstra patch, including scheduling campaign meetings, preparing weekly performance reports, and maintaining media files such as Proof of Picture (POP) with proper naming and storage policies for future use.
  • Coordinated with internal teams and external media vendors to verify campaign delivery, ensuring that delivered impressions were aligned with the agreed-upon planned impressions and that click-through rate (CTR) targets were met.
  • Set-up monthly in-person meetings with media partners on the Telstra patch to review campaign delivery, resolve discrepancies, and ensure smooth execution across both digital and ATL channels.
  • Acted as a liaison on the Telstra account, coordinating with media partners and internal teams to provide timely campaign updates and resolve inquiries, with 95% addressed within the same working day.
  • Strengthened client relationships on the Telstra patch by providing weekly campaign reports and addressing any reservations on rates or deliverables within 24 hours, ensuring transparency and maintaining client confidence.

Managing Partner

Ravi Enterprises
06.2016 - 08.2020
  • Directed daily operations for a customer-focused facility, ensuring smooth execution of programs and services for a diverse clientele.
  • Oversaw scheduling and staff management, including rostering, training, and performance monitoring, to maintain high service standards.
  • Managed administrative tasks such as processing purchase orders, handling invoicing, and ensuring compliance with financial protocols.
  • Designed and implemented customer engagement strategies, resulting in increased client retention and satisfaction.
  • Coordinated events and programs, working closely with stakeholders to deliver seamless experiences tailored to customer needs.
  • Monitored budgets and controlled expenses to ensure financial sustainability while meeting operational goals.
  • Built strong relationships with vendors, suppliers, and community partners, enhancing resource availability and operational support.
  • Conducted regular evaluations of facility operations, identifying opportunities for improvement and implementing corrective actions.
  • Introduced streamlined processes for managing inventory, ticketing, and staff workflows, improving overall efficiency.

Education

Masters in IT - Enterprise Systems & Business Analysis

Federation University
12.2021

Bachelor of Business Administration - undefined

National University of Computer & Emerging Sciences
09.2016

Skills

  • Media Planning & Buying
  • Campaign Tracking & Reporting
  • Client & Stakeholder Liaison
  • Relationship Building
  • Research & Data Analysis

Websites

Timeline

Media Assistant

Omnicon Media Group
09.2022 - 09.2023

Administration Assistant

International Institute of Education
08.2022 - 11.2024

Managing Partner

Ravi Enterprises
06.2016 - 08.2020

Bachelor of Business Administration - undefined

National University of Computer & Emerging Sciences

Masters in IT - Enterprise Systems & Business Analysis

Federation University

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Osama Tahir Khawaja