Summary
Overview
Work History
Education
Skills
Certification
Referees
Languages
Timeline
Generic

Oscar Bukasa

Summary

Empathetic, resilient, and purpose-driven, I bring a rich blend of therapeutic support experience, criminology knowledge, and frontline youth engagement to justice-related roles. Over the past five years, I’ve consistently demonstrated a capacity to de-escalate high-pressure situations, support youth rehabilitation, and liaise across professional disciplines to deliver person-centred interventions. My background equips me with the emotional intelligence, cultural sensitivity, and professional discipline to thrive in high-stakes correctional and community justice environments. I pride myself on earning trust, building rapport, and fostering accountability - especially with individuals navigating trauma, adversity, and systemic barriers

Overview

6
6
years of professional experience
1
1
Certification

Work History

Therapeutic Support Worker

Mind & Behaviour Clinic
09.2023 - Current
  • Provided comprehensive duty of care to young individuals with diverse needs and backgrounds
  • Offered guidance to troubled youth and those with complex behaviours, promoting positive behavioural changes
  • Authored comprehensive shift reports to ensure clear communication and continuity of care
  • Constructed and presented timely reports on client activities, contributing to informed decision-making and care planning
  • Supported clients in a culturally diverse environment, fostering inclusivity and understanding
  • Collaborated with multiple agencies to deliver holistic and coordinated support services
  • Key Achievements:
  • Received commendations for exceptional teamwork and dedication from supervisors and peers
  • Implemented a new reporting system that improved communication and efficiency within the team

Support Worker/Mentor

Connecting Families
07.2019 - 06.2024
  • Provided consistent care and mentorship to young people aged 6 - 17, focusing on personal development and future aspirations
  • Mentored and guided troubled youth towards positive life choices, helping them overcome personal challenges
  • Communicated effectively with carers and parents to ensure a cohesive support system for the youth
  • Collaborated with other mentors to develop and implement individualized support plans
  • Drafted detailed reports of mentoring sessions, ensuring accurate documentation and progress tracking
  • Participated in work camps and active night shifts to engage with youth in various settings and activities
  • Liaised with caseworkers, therapeutic specialists, house leaders, and co-workers to deliver comprehensive care
  • Worked flexible shifts, including day and night, to provide continuous support and supervision
  • Key Achievements:
  • Successfully de-escalated high-risk situations, ensuring the safety of all parties involved
  • Developed and implemented individualized care plans that significantly improved client outcomes
  • Played a pivotal role in reducing recidivism rates among the youth by promoting positive behavioural changes
  • Successfully facilitated several workshops on conflict resolution and life skills

Education

Bachelor of Criminology -

Western Sydney University
Sydney
04.2024

High School Certificate -

Cedars Christian College
Farmborough Heights
01.2017

Skills

  • Cross-Cultural Awareness
  • Behaviour Support Planning
  • Incident & Risk Management
  • Trauma-Informed Practice
  • Correctional Protocols & Procedures
  • Crisis Intervention & De-escalation Techniques
  • Behavioural Intervention & Guidance
  • Clear & Professional Report Writing
  • Team Building & Leadership
  • Empathy and Emotional Intelligence
  • Public Speaking & Communication
  • Microsoft Office Proficiency (Word, Excel, Outlook)

Certification

  • Class C Driver's Licence
  • Duke of Edinburgh Award: Gold, Silver, and Bronze levels
  • First Aid and CPR

Referees

Referees

Sergio Perez
Practice Lead of Psychology at Mind & Behaviour Clinic
Email: Sergio.Perez@mbclinic.com.au
Mobile: 0411 588 201

Michelle Lish
Scheduling and Probity Coordinator at Connecting Families
Email: Michelle.Lish@connectingfamilies.com.au
Mobile: 0435 958 359

Mrs. Lancia Jordana
Former Director of Media and Communications at AUSTRAC
Email: ljordana@bigpond.net.au
Mobile: 0401655117

Languages

French
Professional Working
Swahili
Professional Working

Timeline

Therapeutic Support Worker

Mind & Behaviour Clinic
09.2023 - Current

Support Worker/Mentor

Connecting Families
07.2019 - 06.2024

Bachelor of Criminology -

Western Sydney University

High School Certificate -

Cedars Christian College

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Oscar Bukasa