Oscar Carr
Miranda,NSW
Summary
Dynamic supervisor with a proven track record at Gelato Messina, excelling in customer service and staff development. Adept at complex problem-solving skills, enhancing team efficiency and elevating customer satisfaction. Recognised for building strong relationships and maintaining a reliable, adaptable work environment. Committed to delivering exceptional service and fostering a motivated team.
Overview
3
3
years of professional experience
Work History
Supervisor
Gelato Messina
01.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Assisted in training new staff alongside other store supervisors
Worker
Pryde Butchery
05.2023 - 01.2024
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning them for maximum productivity and safety.
- Established strong working relationships with clients through excellent communication skills
- Assisted customers in selecting merchandise best suited to their needs.
Cafe Worker
Cafe Vianee
08.2022 - 01.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitised and maintained floors, facilities, and equipment to adhere to company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
High School Certificate -
St Patrick's College
Sutherland, NSW11-2024
Certificate III - Screen And Media
Southern Cross Catholic College
Burwood, NSW11-2024
Skills
- Customer service
- Employee motivation
- Complex Problem-solving
- Self-discipline
- Staff development
- Relationship building
- Conflict resolution
- Reliability
- Adaptability
- Media
- Maths
Timeline
Supervisor
Gelato Messina
01.2024 - Current
Worker
Pryde Butchery
05.2023 - 01.2024
Cafe Worker
Cafe Vianee
08.2022 - 01.2023
High School Certificate -
St Patrick's College
Certificate III - Screen And Media
Southern Cross Catholic College
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