OSCAR SMITH
kedron,Australia
Summary
Dynamic and results-oriented professional with a proven track record at JD Sports, where I excelled in customer engagement and upselling strategies. Whilst also earning employee of the month twice at Mcdonalds for my hospitality skills. Skilled in communication and leadership, I effectively increased sales and customer satisfaction for both Rebel Sports and JD Sports. My ability to multitask and provide exceptional hospitality has consistently enhanced team performance and business success. Adaptable warehouse and retail worker with a solid track record in teamwork and time management. Expertise in customer engagement and safety protocols, consistently ensuring a clean and organized workspace. Committed to enhancing operational efficiency and driving team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Just Add Plants
Robinson Road East, QLD
03.2025 - Current
- Loaded and unloaded trucks with products and supplies efficiently.
- Maintained clean and orderly workspaces to ensure safety compliance.
- Followed safety protocols to minimize hazards during warehouse operations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
Sales Assistant
Bakers Delight
Aspley, QLD
02.2025 - 07.2025
- Assisted customers in selecting products and provided recommendations.
- Maintained cleanliness and organization of the sales floor and display areas.
- Operated cash register and processed customer transactions efficiently.
soccer coach
Little Kickers
08.2023 - 01.2025
- Little Kids, Trained little kids from ages ranging 18 months - 8 years
- Became a personal trainer for some kids- 2025
- Adapted coaching approach according to unique needs of each player while maintaining consistency across team.
- Provided constructive feedback to players based on performance assessments.
- Mentored younger or less experienced coaches within organization or community program.
Retail assistant
JD sports
09.2023 - 01.2024
- Worked effectively and efficiently at high pace with customers and co- workers
- Served customers
- Helped sell products to customers
- Catered to customers and their needs
- Sold products to customers and beat sales records
- Prepared merchandise for sales floor and tagged items with correct pricing information.
- Greeted arriving customers and delivered exceptional customer service.
- Assisted with customer queries in-store and by phone.
Crew Member
Mcdonalds
01.2021 - 03.2023
- Worked closely with managers and fellow crew members to prepare orders.
- Displayed proper image to customers and adhered to company dress code and uniform standards.
- Addressed customers with friendly greetings and conversations.
- Prepared foods to menu standards, safety policies and company procedures.
- Awarded employee of the months twice in a row
Team member
Rebel Sports
10.2022 - 01.2023
- Restocked supplies to keep teams productive.
- Completed numerous orders and projects per shift with high accuracy.
- Supported fellow team members with regular tasks and activities.
- Adapted to operational needs, taking on different roles to support workflow.
Work Experience
Preffered Private Lending
Brisbane, Australia
05.2022
- Shadowed experienced professionals to gain insight into various roles and responsibilities within organization.
- Reviewed documents for accuracy and consistency prior to distribution or publication.
Education
Bachelor of Business - Business
Queensland University of Technology
Gardens Point09.2028
High school certificate -
Northside Christian College
Everton Park11.2024
Diploma - Business
Australian Institue of Learning
11.2024
Diploma - Leadership Management
Australian Institue of Learning
11.2024
Certification 2 - Hospitality
Training Evolution
09.2022
Skills
- Communication skills
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Customer engagement
- Product merchandising
- Customer assistance
- Hospitality and accommodation
- Multitasking
- Upselling strategies
- Customer service
Additional Information
Was soccer captain for my school team & my club for consecutive years, Won multiple titles and awards whilst being captain, Volunteering for being apart of back stage crew during school musicals and award ceremonies, I have a current police background check
Volunteer Experience
Work Experience, Preffered Private Lending, Brisbane, QLD, 05/01/22, Shadowed experienced professionals to gain insight into various roles and responsibilities within organization., Reviewed documents for accuracy and consistency prior to distribution or publication.
Languages
- Spanish, Advanced (C1)
- English, Proficient (C2)
Certification
- SITHFAB021 provide responsible service of alcohol
Timeline
Warehouse Worker
Just Add Plants
03.2025 - Current
Sales Assistant
Bakers Delight
02.2025 - 07.2025
Retail assistant
JD sports
09.2023 - 01.2024
soccer coach
Little Kickers
08.2023 - 01.2025
Team member
Rebel Sports
10.2022 - 01.2023
Work Experience
Preffered Private Lending
05.2022
Crew Member
Mcdonalds
01.2021 - 03.2023
Bachelor of Business - Business
Queensland University of Technology
High school certificate -
Northside Christian College
Diploma - Business
Australian Institue of Learning
Diploma - Leadership Management
Australian Institue of Learning
Certification 2 - Hospitality
Training Evolution