Summary
Overview
Work History
Education
Skills
Clinical Placements
Certification
Awards
Relevant Industry Certificates
References
Timeline
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Oskar Evans

Brunswick West

Summary

Professional and compassionate 3rd year nursing student committed to delivering high-quality, person-centred care that supports dignity, autonomy, and holistic wellbeing of individuals and their families. Developed strong clinical skills in medication administration, clinical procedures, and critical thinking through diverse placement experiences. Highly adaptable with excellent interpersonal skills and a collaborative approach to achieving positive patient outcomes within multidisciplinary teams. Seeking a Graduate Nurse Program (General/Mental Health) to further professional development as a Registered Nurse.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender/Front of House

Post Office Hotel
Coburg VIC 3058
01.2022 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to coordinate food and drink service during peak hours.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Customer Service Assistant/Checkout Operator

IGA Brunswick
Brunswick, VIC
01.2021 - 10.2023
  • Customer service, transaction processing, and stock management.
  • Assisted customers with inquiries, providing accurate product information and solutions.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to maintain store organisation and cleanliness standards.
  • Adapted quickly to changing priorities and customer needs in fast-paced environment.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.

Warehouse Assistant/ Customer Service Assistant

Ethical Textiles (Sük Workwear)
Brunswick East, VIC
01.2022 - 01.2023
  • Inventory management, order fulfilment, quality control, and general warehouse operations.
  • Collaborated with team members to streamline order picking processes, enhancing overall efficiency.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Provided exceptional customer support through effective communication and problem-solving techniques.

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Market Research Interviewer

Ipsos
Southbank, VIC
01.2020 - 01.2021
  • Interviewing and data collection, data management, technical proficiency, communication, and relationship building.
  • Conducted in-depth interviews to gather qualitative market research.
  • Maintained confidentiality of customer information and company procedures.
  • Followed established guidelines and recommendations from supervisors to complete quality interviews.
  • Handled difficult respondents professionally, employing tactful communication strategies to diffuse tense situations when necessary.
  • Improved overall response rates through rapport-building techniques and empathetic communication skills with respondents.
  • Enhanced respondent engagement by utilising advanced interviewing techniques and maintaining a professional demeanour.

Checkout Operator and Customer Service Assistant

Woolworths Coburg Hills
Coburg, VIC
01.2018 - 01.2021
  • Inventory management, merchandising and stock replenishment, unloading deliveries, customer service, and transaction processing.
  • Assisted customers with inquiries and problem resolution to enhance shopping experience.
  • Collaborated with team members to streamline checkout processes during peak hours.
  • Provided training support to new staff on customer service standards and operational procedures.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.

Hungry Jacks Front Counter Person /Service Crew Member

Hungry Jack's
Pascoe Vale South VIC 3044
03.2015 - 12.2018
  • Assisted customers with product inquiries and order placements.
  • Collaborated with team members to enhance customer service experiences.
  • Resolved customer complaints efficiently to ensure satisfaction.
  • Trained new staff on operational procedures and service standards.
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.

Education

Bachelor of Nursing -

La Trobe University
Bundoora, VIC
11-2026

Bachelor of Health Sciences -

La Trobe University
Melbourne, Victoria, VIC
01.2023

High School Diploma -

Fitzroy High
Fitzroy, VIC
11-2018

Skills

    Strong communication skills,

    Developed over 10 years working within the customer service industry and collaborating with colleagues from diverse professional backgrounds

    Time Management and Organisation
    Strengthened from working in high-pressure fast food and the hospitality industry
    Capable of prioritising tasks, adapting to dynamic clinical environments, and managing competing responsibilities while maintaining professionalism and care quality

    Teamwork and Collaboration
    Experienced in contributing to multidisciplinary healthcare teams, fostering respectful communication and cooperation to achieve positive patient outcomes building on experience coordinating with kitchen, event coordinators, clients and front of house staff within the hospitality industry

    Clinical Assessment and Critical Thinking
    Developing strong analytical skills in interpreting assessment findings, recognising deviations from expected norms, and contributing to evidence-informed care planning

    Patient Care and Clinical Practice
    Demonstrated ability to provide safe, patient-centred care under supervision, supporting individuals with diverse and complex health needs across varied healthcare settings

Clinical Placements

Victorian Rehabilitation Centre
14/10/ 2024 – 03/11/2024 (120 hours)

Subacute

  • assisting patients in completing activities of daily living, including bathing, dressing, grooming, hygiene and toileting
  • Support safe mobility and implement fall prevention strategies, including assisting and supervising patients' ambulation and use of mobility aids in alignment with individualised care plans.
  • basic documentation, including vital signs, daily care plans, fluid balance charts, and stool charts
  • administration of oral medication under the direct supervision of an RN.
  • Identified clinical deterioration and initiated a MET call

John Fawkner Private Hospital
14/04/2025 – 11/05/2025 (160 hours)

Subacute, Medical Ward

  • administration of oral, subcutaneous and IV medications under the direct supervision of a supervising RN.
  • collaborated with my multidisciplinary teams, including speech therapists, occupational therapists, dietitians and psychologists, to support holistic care planning
  • performed wound care and assisted in documenting the wound care plan

St Vincent's Hospital
Mental Health, Acute Inpatient Service

22 September 2025 – 20 October 2025 (160 hours)

  • Conducted and documented mental state examination under the supervision of an RN
  • Developed basic ECG interpretation skills by reviewing patient tracings with clinical mentors and identifying key abnormalities.
  • performed venepuncture under the supervision of an RN
  • while supporting consumers with complex histories and challenging behaviours. I remained committed to providing care that was respectful, non-judgmental, and aligned with the principles of recovery-oriented practice, allowing consumers to determine the supports they need.
  • Observed and supported care coordination for consumers with complex needs, mental health conditions, in collaboration with Aboriginal and Torres Strait Islander clinical support nurses and multidisciplinary teams.

Certification

  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide First Aid
  • Working with Children Check

Awards

  • Dean’s List, 2024, La Trobe University. Recognised for exceptional academic performance with a course average of 88.5.
  • Provost’s Commendation, 2024, La Trobe University. Awarded to top-performing students in the School of Nursing & Midwifery, requiring a WAM of 85+ across at least 90 credit points.

Relevant Industry Certificates

HLTAID009 Provide cardiopulmonary resuscitation

HLTAID010 Provide basic emergency life support

HLTAID011 Provide First Aid

Working with Children Check

References

Peta Varley John Fawkner Private Hospital
RN Emergency Department & Undergraduate Facilitator

E: peta.varley@healthscope.com.au

Tiffany Loghem St Vincent’s Mental Health – Acute Inpatient Services
Associate Nurse Unit Manager

E: tiffany.loghem@svha.org.au

P: 0497 533 069

Nicholas Mayfied  St Vincent’s Mental Health – Acute Inpatient Services
Preceptor

E: nicholas.mayfield@svha.org.au

P: 0409 862 033

Timeline

Bartender/Front of House

Post Office Hotel
01.2022 - Current

Warehouse Assistant/ Customer Service Assistant

Ethical Textiles (Sük Workwear)
01.2022 - 01.2023

Customer Service Assistant/Checkout Operator

IGA Brunswick
01.2021 - 10.2023

Market Research Interviewer

Ipsos
01.2020 - 01.2021

Checkout Operator and Customer Service Assistant

Woolworths Coburg Hills
01.2018 - 01.2021

Hungry Jacks Front Counter Person /Service Crew Member

Hungry Jack's
03.2015 - 12.2018

Bachelor of Nursing -

La Trobe University

Bachelor of Health Sciences -

La Trobe University

High School Diploma -

Fitzroy High
Oskar Evans