Haruna Osuka
Summary
As an ambitious and friendly student, I am seeking a position where I can apply my strong communication skills and positive attitude. Eager to contribute to a team and gain valuable work experience. My goal is that create relaxing and enjoyable mood and comfortable customer service.
Overview
6
6
years of professional experience
Work History
Reception at Hotel
Super Hotel
05.2021 - 10.2023
- Responsible for providing a smooth check-in and check-out experience for hotel guests
- Handle customer reservations and payment
- Provide excellent customer service to guests to ensure a comfortable stay
English school counsellor
Nova
04.2022 - 05.2023
- Provide support to students to help them achieve their English speaking goals
- Create a specific learning plan for each students based on their individual needs
- Work alongside native English instructors and communicate efficiently
Restaurant waitress
Izakaya Restaurant
04.2018 - 10.2022
- Warmly greet and seat customers, creating a friendly and welcoming environment
- Work in fast-speed environment
- Multitasking to ensure smooth service flow
- Keep clean and organized dining area ・Participate in team meeting and training sessions to improve customer service quality
Education
No Degree - Language School
Universal English
Melbourne, VIC02.2024
Hospitality of Bachelor - Hospitality
Tamagawa University
Tokyo JPN03.2022
Skills
- SKILLS/PROFILE:
- Over 5years customer service experience
- Driver's license
- Responsibility Service Of Alcohol
- Friendly and good with peoples
- Can handle busy time well
Languages
English
Limited Working
Japanese
Native or Bilingual
Available day
Monday- Thursday : from 2PM is available
Friday, Weekends : ALL day I can work
Visa
I have working holiday visa until 11/2024
Timeline
English school counsellor
Nova
04.2022 - 05.2023
Reception at Hotel
Super Hotel
05.2021 - 10.2023
Restaurant waitress
Izakaya Restaurant
04.2018 - 10.2022
No Degree - Language School
Universal English
Hospitality of Bachelor - Hospitality
Tamagawa University
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