Oswald Malaba
Perth,Australia
Summary
Compassionate and dedicated Disability Support Worker with expertise in personal care, behavioural support, and daily living assistance. Proficient in developing individualized care plans, providing emotional support, and promoting independence. Committed to empowering individuals with disabilities and enhancing their quality of life through person-centered support and advocacy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Worker
Elite Healthcare
11.2025 - Current
- Facilitated daily living activities, enhancing client independence and quality of life.
- Assisted clients with personal care, ensuring comfort and dignity in all interactions.
- Implemented individualized care plans, adapting strategies to meet unique client needs.
- Collaborated with healthcare professionals to coordinate comprehensive support services.
Support Worker
Explore Healthcare Services
06.2024 - Current
- Facilitated daily living activities to ensure client safety and promote independence within a supportive environment.
- Monitored and documented client health indicators to maintain accurate records and alert healthcare professionals to changes.
- Collaborated with multidisciplinary teams to develop and implement personalized care plans improving client well-being.
- Managed medication administration schedules to ensure timely and accurate delivery in compliance with healthcare protocols.
- Resolved client concerns promptly, enhancing satisfaction and fostering trust through effective communication and empathy.
- Monitored individual wellbeing and adjusted care routines promptly, contributing to enhanced client comfort and reducing emergency interventions.
- Assisted clients with daily living activities, fostering independence and improving overall satisfaction with personalized care plans.
IT Support Engineer
Benji Innovation
05.2024 - Current
- Diagnosed and resolved hardware and software issues to ensure continuous system availability and minimize user downtime.
- Configured and maintained network devices to improve infrastructure reliability and optimize connectivity across the organization.
- Collaborated with cross-functional teams to implement IT solutions that enhanced operational workflows and boosted productivity.
- Documented incident reports and troubleshooting procedures to increase knowledge sharing and expedite future issue resolution.
- Monitored system performance and applied updates to maintain security compliance and reduce vulnerability exposure.
- Automated routine system updates to reduce manual intervention, increasing operational efficiency and minimizing user downtime across the IT infrastructure.
IT Technician
Axiom Technologies
08.2023 - Current
- Installed and configured hardware and software components to ensure optimal system performance and minimize operational downtime.
- Diagnosed and resolved network connectivity issues, improving overall uptime and maintaining seamless communication across departments.
- Collaborated with end-users to troubleshoot technical problems, enhancing customer satisfaction through timely and effective solutions.
- Maintained and updated documentation for IT assets and procedures, supporting process accuracy and facilitating knowledge transfer.
- Executed routine system backups and recovery operations to protect data integrity and ensure business continuity.
- Tested and repaired malfunctioning devices, restoring functionality promptly to reduce workflow interruptions.
- Coordinated with vendors to procure necessary equipment, streamlining resource availability and reducing procurement delays.
Crew Member
Hungry Jacks
04.2023 - 07.2023
- Prepared and assembled customer orders accurately to ensure timely delivery and maintain high satisfaction levels.
- Maintained cleanliness and organization of workstations to uphold safety standards and operational efficiency.
- Assisted team members during peak hours to optimize workflow and reduce customer wait times.
- Inspected food items for quality and freshness to comply with health regulations and enhance customer trust.
- Operated kitchen and service equipment efficiently to support smooth daily operations and consistent product output.
- Verified order accuracy during peak hours to reduce errors and improve customer satisfaction through timely and precise delivery.
- Handled cash transactions accurately to maintain register balance and expedite customer service, supporting efficient store operations during busy periods.
Assistant
Gee Enterprise
08.2022 - 03.2023
- Coordinated task execution workflows to improve team efficiency and ensure timely completion of deliverables.
- Implemented quality control measures that enhanced accuracy and reduced error rates in daily operations.
- Facilitated cross-functional communication to streamline processes and improve overall project alignment.
- Optimized resource allocation to increase productivity while maintaining compliance with organizational standards.
- Monitored system performance to identify and resolve issues, ensuring consistent operational reliability.
- Coordinated inventory deliveries to align with operational schedules, improving stock availability and reducing workflow interruptions.
- Managed vendor communications to streamline order processing, enhancing procurement accuracy and reducing delays in supply chain activities.
Sales Assistant
Engen Petroleum, Rammutle Private Limited
11.2020 - 08.2021
- Assisted customers with product selection and inquiries to improve overall satisfaction and encourage repeat business.
- Maintained organized merchandise displays to ensure efficient inventory management and enhance visual appeal for shoppers.
- Processed sales transactions accurately to support financial integrity and reduce errors at the point of sale.
- Restocked shelves promptly to sustain product availability and minimize out-of-stock occurrences during peak hours.
- Collaborated with team members to streamline daily operations and improve in-store workflow consistency.
- Handled payment transactions and maintained accurate cash balances, ensuring financial accuracy and smooth daily sales operations.
- Assisted customers in selecting appropriate products and services, increasing customer satisfaction and fostering repeat business at the point of sale.
Education
Bachelor's - Civil Engineering
Curtin University
Bentley, WA12.2025
Diploma of Engineering - Computer Science, Civil and Construction
Curtin College
Perth12.2025
A-Level - Cambridge (Sciences)
Goldridge College
Zimbabwe12.2025
Skills
- Facilitated daily living support services to enhance individual well-being
- Performed routine cleaning and maintenance tasks to maintain a tidy environment Assisted in organizing supplies and equipment for efficient access Supported team members in achieving cleanliness standards across all areas
- Promoted health and safety awareness initiatives to enhance workplace safety culture
- Provided emotional support to individuals facing personal challenges
Certification
- CPR
- First AID
- Driver's license
- Working with Children
- Police Clearance
- NDIS Worker Check
- Manual handling
- Covid vaccination
Timeline
Support Worker
Elite Healthcare
11.2025 - Current
Support Worker
Explore Healthcare Services
06.2024 - Current
IT Support Engineer
Benji Innovation
05.2024 - Current
IT Technician
Axiom Technologies
08.2023 - Current
Crew Member
Hungry Jacks
04.2023 - 07.2023
Assistant
Gee Enterprise
08.2022 - 03.2023
Sales Assistant
Engen Petroleum, Rammutle Private Limited
11.2020 - 08.2021
Bachelor's - Civil Engineering
Curtin University
Diploma of Engineering - Computer Science, Civil and Construction
Curtin College
A-Level - Cambridge (Sciences)
Goldridge College