Othello Heka Tera
Rydalmere,NSW
Summary
An efficient office professional organises and prioritises tasks, working independently with little supervision. Work well under pressure. Proficient in Microsoft Word, Excel, and WordPress. Very resourceful and highly adaptable to change, new environments, and the implementation of new systems. Eager to learn new and improved methods. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disabilty Support Worker
Care Group
01.2024 - Current
- Provide daily support and care for individuals with disabilities, including assisting with personal hygiene, meal preparation, and medication administration.
- Implement individualised care plans to help clients achieve their goals and maximise their independence and quality of life.
- Foster a safe and nurturing environment by closely monitoring and addressing any changes in clients' physical or emotional well-being.
- Collaborate with healthcare professionals, family members, and other support staff to ensure holistic and coordinated care for clients.
- Assisted with personal hygiene, medication administration, meal preparation, and transportation to appointments, ensuring the safety and well-being of clients.
- Provided personalised care and support services to individuals with complex disabilities, ensuring their physical, emotional, and social well-being
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Adhered to company requirements for patient interactions and care standards.
Admin Assistant
Rising Sun Cars Australia Pty
01.2020 - 01.2023
- Provided administrative support by assisting with productivity and contributing to smooth operations.
- Drafted documents, correspondence, and reports using MS Office Suite tools.
- Maintained and updated company databases and purged inactive account information.
- I researched information and developed related documents and reports.
- Handled general office tasks and independently completed a variety of basic and routine clerical and secretarial work.
- Managed all incoming calls, emails, and correspondence in a professional and timely manner.
- Maintained and organised office filing systems, ensuring easy access to important documents.
- Maintained inventory of office supplies and placed orders.
Manager
Chris Antico
01.2016 - 01.2019
- First point of contact for customers, suppliers, and contractors.
- Created a cooperative tram environment that promoted high-performance standards and the attainment of goals.
- Observed and maintained daily inventory levels based on current sales.
- Completed daily opening, closing, and administrative tasks for smooth business operations.
- Used interpersonal skills to confront tough issues and constructively resolve disagreements between employees.
- Organised and prioritised completing challenges in a fast-paced environment.
- I maintained all website changes, including pricing and stock control, using WordPress.
- Conducted quarterly performance evaluations and provided constructive feedback to drive individual and team growth and development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Digital Media -
University of South Australia
South Australia High School -
CBHS Lewisham
Lewisham 12-2013
Skills
- Detail orientated
- Schedule management
- Operations oversight
- Program administration
- System implementation
- Microsoft Office
Certification
DoFoodSafely Department of Health January 2024
Provide First Aid, Provide basic emergency life support Allens Training December 2023
Provide cardiopulmonary resuscitation Allens Training December 2023
'Quality, Safety and You' NDIS Worker Orientation Module NDIS Quality and Safeguards commissions November 2023
Timeline
Disabilty Support Worker
Care Group
01.2024 - Current
Admin Assistant
Rising Sun Cars Australia Pty
01.2020 - 01.2023
Manager
Chris Antico
01.2016 - 01.2019
Digital Media -
University of South Australia
High School -
CBHS Lewisham
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