Othman Makkuk
9 Fairlawn Close, Lansvale,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Restaurant Team Member
FOOD PREPARATION, Customer Service
02.2022 - 08.2022
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Furniture Sales Representative
Customer Service Represenative
01.2014 - 07.2014
- Communicated with clients to find and design layout best suited for client needs and location.
- Updated customers on scheduled deliveries of furniture to homes.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
Uber Partner
Uber Rideshare
Parramatta, NSW
01.2020 - 02.2023
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Dasher
DoorDash
Parramatta, NSW
01.2022 - Current
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel, and company.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Food Delivery Driver
Uber Eats
Parramatta, NSW
01.2020 - 02.2023
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Navigated efficiently through various routes for timely food deliveries.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Food Delivery Driver
Menulog
Parramatta, NSW
04.2022 - Current
- Navigated efficiently through various routes for timely food deliveries.
- Delivered orders to customers to drive full satisfaction.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Education
Work Health&safety General Construction Induction - SAFEWORK NSW
License 4 Work
Bankstown, NSW08.2022
English Language - Academic English Language
Deakin University
Melbourne, VIC10.2015
Foundation Program - Bachelor of Mechanical Engineering
Deakin University
Geelong, VIC04.2018
Diploma - Diploma Of Engineering
Macquarie University
Sydney, NSW06.2021
Skills
- Furniture Sales
- Coordinate Pickups
- Customer Care
- Food Delivery
- Manufacturing Procedures
- Operation and Control
Timeline
Food Delivery Driver
Menulog
04.2022 - Current
Restaurant Team Member
FOOD PREPARATION, Customer Service
02.2022 - 08.2022
Dasher
DoorDash
01.2022 - Current
Uber Partner
Uber Rideshare
01.2020 - 02.2023
Food Delivery Driver
Uber Eats
01.2020 - 02.2023
Furniture Sales Representative
Customer Service Represenative
01.2014 - 07.2014
Work Health&safety General Construction Induction - SAFEWORK NSW
License 4 Work
English Language - Academic English Language
Deakin University
Foundation Program - Bachelor of Mechanical Engineering
Deakin University
Diploma - Diploma Of Engineering
Macquarie University