OWAIN JONES
Sydney,NSW
Summary
Dedicated professional from South Wales, now embarking on a new chapter in Sydney, Australia. Having recently traversed the captivating East Coast with my partner, we've chosen Sydney as our base for the next four months. My most recent professional stint entailed two fruitful years in education recruitment back in the UK. However, my career canvas boasts diverse strokes, including customer-facing roles and educational endeavours. Eager to immerse myself in the Australian job market, I'm open to both part-time and full-time opportunities across various domains. Adaptability is my forte, and I approach every challenge with enthusiasm and diligence. Beyond the professional realm, my passion for rugby has been a lifelong pursuit, manifesting in both play and coaching endeavours spanning Wales and New Zealand. I look forward to bringing my unique blend of experience, enthusiasm, and adaptability to contribute positively to your team.
Overview
10
10
years of professional experience
Work History
Education Recruitment Consultant
Now Education - Cardiff
04.2022 - 03.2024
- Enhanced candidate placement rate by establishing strong relationships with over 25 schools and educational organizations.
- Streamlined recruitment process for increased efficiency through implementation of an applicant tracking system.
- Developed targeted marketing strategies to attract qualified candidates, resulting in a larger talent pool.
- Increased client satisfaction by conducting thorough interviews and skill assessments, ensuring proper candidate fit.
- Expanded agency reach by developing partnerships with local colleges and universities, creating new sourcing avenues for candidates.
- Managed a high volume of open positions simultaneously while maintaining attention to detail and organization.
- Provided exceptional customer service to both clients and candidates, fostering long-term relationships and repeat business.
- Collaborated closely with hiring managers to understand specific needs and requirements for each role, leading to successful placements.
- Leveraged social media platforms to effectively advertise job openings, increasing overall visibility of available opportunities.
- Conducted regular follow-ups with placed candidates to ensure satisfaction and address any concerns or issues that arose postplacement.
- Maintained up-to-date knowledge on industry trends and changes in the education sector, allowing for better consultation with clients and candidates alike.
- Attended relevant conferences and workshops to stay current on best practices in education recruitment, ensuring continuous improvement in services offered.
- Participated in ongoing professional development opportunities related to recruiting techniques and strategies, enhancing overall performance as a consultant.
- Assisted with writing job postings and job descriptions for boards.
COVID Testing Supervisor
MITIE - Cardiff
07.2020 - 08.2021
- Responsible for the opening and closing of the testing centre and logging testing numbers and completing required paperwork
- Ensuring that labor log was always accurate to ensure all staff were paid correctly
- Organising and adapting the rota based on staff availability and sorting overtime
- Ensuring the safe and accurate testing of individuals whilst maintaining confidentiality
- Offering assistance when required whilst strictly adhering to all safety measures
- Observing test operatives dealing with the customers to certify that all procedures are being followed.
Teaching Assistant
Teaching Personnel - South Wales
12.2018 - 04.2022
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Volunteer coaching in after school clubs and matches with the rugby team.
Customer Service Advisor
Lloyds Banking Group - Newport
07.2019 - 02.2020
- First point of contact for customers handling a wide variety of calls from technical issues to account queries in a professional manner
- Deal with customer data ethically and in accordance with financial regulations
- Dealing with customer complaints in a professional and efficient manner.
Stock Assistant
Waitrose - Abergavenny
05.2017 - 12.2017
- Replenishing stock on the shop floor between the hours of 11pm-7am
- Implementing stock rotation.
Bar Staff
Kings Arms Hotel - Abergavenny
06.2016 - 12.2016
- Taking beverage orders from customers ensuring all drinks served as required in a timely manner
- Maintaining the bar area for cleanliness
- Operating the till and ensuring all cash, float and till procedures are carried out in accordance with company policy.
Retail Assistant
Simply Fresh - Abergavenny
06.2016 - 09.2016
- Serve customers and process transactions
- Re-stock shelves and ensure shop floor was maintained for cleanliness
- Accepting large deliveries.
Retail Sales Assistant
Clarks - Abergavenny
05.2014 - 09.2015
- Measure shoes for children
- Manage till transactions
- Maintain store merchandise and storeroom to ensure proper placement of product.
Police Cadet
Gwent Police
01.2013
- Shadowing a Police Community Support Officer, learning and understanding the requirements and skills needed to be a police officer.
Education
Bachelor of Science - Geography
University of Portsmouth
Portsmouth07.2018
Skills
- Recruitment
- Relationship Building
- Management / Supervisor
- Bartending
- Customer Service
- Fluent Welsh speaker
- Teaching Assistant
- Telephone Banking
Timeline
Education Recruitment Consultant
Now Education - Cardiff
04.2022 - 03.2024
COVID Testing Supervisor
MITIE - Cardiff
07.2020 - 08.2021
Customer Service Advisor
Lloyds Banking Group - Newport
07.2019 - 02.2020
Teaching Assistant
Teaching Personnel - South Wales
12.2018 - 04.2022
Stock Assistant
Waitrose - Abergavenny
05.2017 - 12.2017
Bar Staff
Kings Arms Hotel - Abergavenny
06.2016 - 12.2016
Retail Assistant
Simply Fresh - Abergavenny
06.2016 - 09.2016
Retail Sales Assistant
Clarks - Abergavenny
05.2014 - 09.2015
Police Cadet
Gwent Police
01.2013
Bachelor of Science - Geography
University of Portsmouth
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