Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Owain Phillips

Melbourne,VIC

Summary

Dedicated customer service professional experienced in enhancing customer interactions through tailored communication. Delivered impactful contributions through team collaboration and feedback implementation. Focused on driving positive customer experiences and fostering effective teamwork.

Overview

11
11
years of professional experience

Work History

Sales Associate

Tk Maxx
Liverpool, Chester and Carmarthen, Wales and England, United Kingdom
08.2019 - 01.2026
  • Greeted customers and provided exceptional customer service.
  • Handled customer inquiries and resolved issues promptly.
  • Assisted customers in selecting merchandise and finding sizes.
  • Handled customer complaints in a professional manner.
  • Stocked shelves and replenished stock as needed.

Product Development Intern

Nutrition X
Liverpool, England, United Kingdom
10.2024 - 07.2025
  • Collaborated with peers and upper management to formulate a market and customer informed product and educational content.
  • Presented product and nutritional educational content to youth soccer players and parents ensuring audience appropriate language.
  • Presented project proposals to upper management and refined based upon feedback

Kitchen Assistant

Carmarthen Golf Club
Carmarthen, United Kingdom
03.2019 - 08.2020
  • Supported chefs in food preparation and maintained organised kitchen spaces
  • Welcomed customers, took orders, and upheld restaurant standards to create a great dining experience for customers
  • Managed table settings and stocked silverware, linens, and condiments
  • Hand-washed dishes and maintained cleanliness in buffet and restaurant areas to ensure customer satisfaction

Kitchen assistant/waiter

The plough and harrow
Carmarthen, Wales, United Kingdom
03.2015 - 02.2017
  • Ensured the cleanliness and organisation of kitchen stations and storage areas. Kept utensils, dishes, and glasses clean for customer use
  • Supported restaurant staff with waiting and maintaining health and safety standards by disinfecting kitchen tools and supplies to sustain restaurant standards

Education

Master of Science - Sport Nutrition

Liverpool John Moores University
Liverpool, United Kingdom
09-2025

Bachelor of Science - Sport And Exercise Science

Liverpool John Moores University
Liverpool, United Kingdom
07-2025

Skills

  • Customer relationship management
  • Microsoft office (PowerPoint, Excel, Word) (Advanced)
  • Time management
  • Team collaboration
  • Feedback implementation
  • Conflict resolution

Affiliations

  • Competitive martial artist - 9 years experience, Kickboxing, wrestling, Brazilian Jiu-Jitsu.
  • Mixed martial arts committee member at Liverpool John Moores University

Timeline

Product Development Intern

Nutrition X
10.2024 - 07.2025

Sales Associate

Tk Maxx
08.2019 - 01.2026

Kitchen Assistant

Carmarthen Golf Club
03.2019 - 08.2020

Kitchen assistant/waiter

The plough and harrow
03.2015 - 02.2017

Master of Science - Sport Nutrition

Liverpool John Moores University

Bachelor of Science - Sport And Exercise Science

Liverpool John Moores University
Owain Phillips