Owais Lakhani
Ngunnawal
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
4
4
years of professional experience
Work History
Duty Manager
Lyneham SupaExpress
11.2023 - Current
- Supervise daily operations, including opening/closing and shift management for Liquor&Co
- Lead team to ensure efficient service, customer satisfaction, and conflict resolution
- Oversee stock control, ordering, RSA compliance, and end-of-day cash handling
Store Team Member
Big W
10.2025 - Current
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
Main Grill Cook
Nandos Canberra Centre
01.2022 - 01.2023
- Operated as lead grill cook, preparing all grilled items during high-volume periods
- Maintained kitchen cleanliness and ensured food safety compliance
- Took customer orders, handled payments, and delivered fast-paced counter service
Head Chef & Customer Service - School Café Busines
Lyneham High School
01.2022 - 12.2022
- Ran kitchen operations as Head Chef, ensuring hygiene and efficiency
- Served customers, took orders via EFTPOS, and managed front-of-house tasks
- Helped coordinate the day-to-day running of the student café business project
Education
Bachelor of Information Technology - Cyber Security
University of Canberra
Canberra, ACT01.2026
Year 12 Graduate Certificate -
Dickson College
Canberra, ACT12-2023
Year 10 Graduate Certificate -
Lyneham High School
Canberra, ACT12-2021
Skills
- Brand representation
- Store maintenance
- Promotional support
- Stock replenishment
- POS system operation
- Workplace safety
- Cash handling accuracy
- Data entry proficiency
- Returns and exchanges
- Merchandise display
- Manage inventory
- Strong communication and interpersonal skills
- Reliable and responsible
- Time management abilities
Projects Extracurricular
- Gunghalin United FC, 2019 - Award for most improved player
- Amaroo High School - Multiple Language Perfect Awards
Timeline
Store Team Member
Big W
10.2025 - Current
Duty Manager
Lyneham SupaExpress
11.2023 - Current
Main Grill Cook
Nandos Canberra Centre
01.2022 - 01.2023
Head Chef & Customer Service - School Café Busines
Lyneham High School
01.2022 - 12.2022
Bachelor of Information Technology - Cyber Security
University of Canberra
Year 12 Graduate Certificate -
Dickson College
Year 10 Graduate Certificate -
Lyneham High School