Owen Chihumelah

• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

• Provided administrative support by handling inbound calls and completing data entry functions.

• Exhibit organizational skills and discretion by handling Information such as customer details and

personal documentation.

• Gained financial skills by opening and closing cash registers, processing transactions, handling large

sums of money, and approving overrides.

• Greeted and assisted on the sales floor, ensuring exemplary customer service by delivering the ultimate

experience.

• Worked on a team with 12 other sales consultants to boost sales goals and conversion,

and units per transaction through constant communication and celebrating accomplishments.

• Understood and delivered the brand's philosophy and lifestyle to the customer.

• Recognized as one of the top sales consultants in the store, I contributed significantly to revenue growth

by meeting and surpassing Key Performance Indicators (KPIs).

• Ability to adapt to the needs of each customer and tailor response and offer products that are suitable

for the customer.

• Operated various production machinery in a fast-paced dairy processing plant
• Operated tuggers to efficiently transport materials and products within the warehouse
• Loaded and unloaded trucks and containers with accuracy and speed
• Monitored product quality and made adjustments as needed to maintain standards
• Conducted routine maintenance and troubleshooting to minimize downtime
• Contributed to a positive and collaborative work environment

• Accurately picked and packed dairy products according to customer orders and specifications
• Utilized RF scanning technology to verify product accuracy and track inventory
• Adhered to strict quality control standards to ensure product integrity
• Maintained a clean and organized work area
• Worked efficiently to meet daily production targets
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

• Operated tuggers to efficiently transport materials and products within the warehouse
• Loaded and unloaded trucks and containers with accuracy and speed
• Performed general warehouse duties, including receiving, stocking, and picking orders
• Maintained a clean and organized warehouse environment
• Adhered to safety regulations and procedures to prevent accidents
• Worked collaboratively with team members to achieve production goals