Owen Connolly
Southport,Australia
Summary
Motivated and adaptable university student currently residing in the Gold Coast, seeking a bartending role to develop customer service and teamwork skills while studying Marine Science at Griffith University. Experienced in restaurant service, event setup, and management support, with a strong ability to work under pressure in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Bon Amis Family Restaurant
Bloemendal Wine Estate, Cape Town
08.2024 - 01.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Provided high-quality service in a fine dining and casual restaurant setting.
- Assisted in setting up and managing weddings, corporate events, and formal gatherings.
- Worked in a fast-paced environment, handling multiple tables and guests efficiently.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Dog Walking & Sitting
Self Employed Services
Singapore
08.2023 - 07.2024
- Strengthened relationships with dog owners by upholding clear communication regarding their pets'' well-being during volunteer services.
- Developed strong bonds with dogs, fostering trust and loyalty through consistent care and attention on walks.
- Ensured a safe environment for dogs by closely monitoring interactions and promptly addressing any issues that arose.
- Increased owner satisfaction by tailoring walking routes to meet the specific needs and preferences of each dog.
Voluntary Event Coordinator & Fundraiser
Blue Dragon Charity, Singapore
Singapore
04.2024 - 05.2024
- Organized and hosted a successful fundraising event.
Docent Volunteer
S.E.A Aquarium
Singapore
11.2023 - 03.2024
- Educated visitors about marine life and conservation efforts.
- Assisted with public engagement and guided tours.
Founder of an Environmental Conservation Club
Chatsworth International School
Singapore
02.2023 - 12.2023
- Led a student-driven club focused on sustainability and environmental conservation.
School Fair Volunteer
Chatsworth International School
Singapore
08.2023 - 08.2023
- Assisted with food stall operations and customer service.
Education
Chatsworth International School
Singapore05-2024
Skills
- Customer service & hospitality
- Cash handling & POS system familiarity
- Beverage service & event setup
- Communication & teamwork
- Ability to work under pressure
- Adaptability & problem-solving
- Organizational skills & time management
- Scientific literacy & data analysis
Certification
- Responsible Service of Alcohol (RSA) Certification (Galaxy Training Australia)
- South African Code A Motorcycle License (Temporary – Awaiting Official License)
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Restaurant Waiter
Bon Amis Family Restaurant
08.2024 - 01.2025
Voluntary Event Coordinator & Fundraiser
Blue Dragon Charity, Singapore
04.2024 - 05.2024
Docent Volunteer
S.E.A Aquarium
11.2023 - 03.2024
Dog Walking & Sitting
Self Employed Services
08.2023 - 07.2024
School Fair Volunteer
Chatsworth International School
08.2023 - 08.2023
Founder of an Environmental Conservation Club
Chatsworth International School
02.2023 - 12.2023
Chatsworth International School