Owen Ding

This experience at Flexbo was more than just meeting the sales targets for me. What was even more important was that it provided me with comprehensive training in a complex sales environment characterized by high technical requirements, long decision-making cycles, and high average transaction prices.
First of all, I learned how to communicate with high-end clients. Our clients are the logistics directors and operation vice presidents of large enterprises. They are not only concerned about the price, but also the stability of the system, the return on investment, and the future scalability. This has helped me make the mental shift from 'selling products' to 'providing solutions and value' .
Secondly, I have served as a translator for both technology and business on multiple occasions. I need to have a deep understanding of the advantages of Italian technology, while also being aware of the business pain points of the clients. Then, using language that the clients can understand, I transform the complex technical solutions into business proposals that can address their core demands for 'cost reduction and efficiency improvement'.
Finally, this experience significantly enhanced my internal and external coordination skills as well as my project management abilities. The success of a project not only depends on the client relationship in the early stage, but also on the precise collaboration with the internal technical, project, and procurement teams. I learned how to drive the project forward in a complex organizational structure, which is itself a very valuable ability.