Layla Flanagan
Summary
I am a self-motivated individual, always focused on delivering exceptional experiences to customers and clients. I work well in a team environment or individually as I am quick to adapt and have a large willingness to learn and improve. I am result-driven and known for productivity and strong client relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
Response Real Estate
Norwest Sydney , New South Wales
10.2025 - 06.2026
- Assisted real estate agents with client communication and appointment scheduling.
- Managed property listings on multiple online platforms and updated listing details.
- Coordinated open house events by organizing logistics and preparing marketing materials.
- Supported the team with administrative tasks, ensuring smooth office operations daily.
- Handled incoming calls and correspondence related to real estate inquiries.
- Assisted in maintaining tenant relations through effective communication and problem resolution.
- Organized property inspections to ensure compliance with safety and quality standards.
Bartender /Gaming Attendant
The Vineyard Hotel
Vineyard , NSW
08.2024 - 10.2025
- Ensured cleanliness and organization of bar area on a daily basis.
- Monitored compliance with health and safety regulations in food service operations.
- Executed opening and closing duties, including restocking supplies.
- Greeted customers, delivering exceptional customer service experiences.
- Fostered strong working relationships with employees through effective communication.
- Operated cash register and POS system for transactions, providing accurate change.
- Prepared cocktails from established recipes and served wine, draft, and bottled beer.
- Maintained extensive knowledge of bar menu options to recommend drinks and food.
Arena Attendant /Cafe Worker
Flip Out
South Penrith , NSW
12.2023 - 07.2024
- Monitored activities to ensure compliance with safety regulations and occupancy limits.
- Assisted guests with safety equipment, providing guidance on proper usage.
- Conducted routine facility inspections, reporting maintenance needs promptly.
- Collaborated with team members to enhance guest experiences during events.
- Performed cashier duties, collecting payments for concession items efficiently.
- Prepared and served diverse beverages and food items while following food safety guidelines.
- Provided friendly customer service during peak cafe hours.
- Assisted with loading and unloading supplies in storage areas as needed.
Education
Higher School Certificate (HSC) -
Rooty Hill High School
Rooty Hill, NSW09-2023
Skills
- Cocktail preparation
- POS system operation
- Health and safety compliance
- Customer service
- Event coordination
- Cash handling
- Team collaboration
- Time management
- Communication skills
- Relationship building
- Problem solving
- Customer relations
- Active listening
- Self-Directed
- Friendly, positive attitude
- Microsoft PowerPoint
- High-energy attitude
- Hardworking
- Willing to learn
- Adaptable
- Real estate research
- Compliance monitoring
- Effective communication
- Property inspections
- Lease negotiation
- Tenant relations
- Building maintenance
- Teamwork
- Multitasking ability
- Time management abilities
Affiliations
- Netball
- Motorbike riding
- Computer gaming
- Puzzle games
- Cooking
Certification
- White Card (2023)
- First Aid (2024)
- Responsible Service of Alcohol (RSA 2024)
- Responsible Conduct of Gambling (RCG 2024)
- Advanced Responsible Conduct of Gambling (ARCG 2024)
- Certificate of Registration (Assistant Agent) (2025)
Timeline
Real Estate Assistant
Response Real Estate
10.2025 - 06.2026
Bartender /Gaming Attendant
The Vineyard Hotel
08.2024 - 10.2025
Arena Attendant /Cafe Worker
Flip Out
12.2023 - 07.2024
Higher School Certificate (HSC) -
Rooty Hill High School