Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
music production
personal note
Timeline
Generic
Owen Oliver

Owen Oliver

Queanbeyan,Nsw

Summary

Dynamic Clothing Reseller with a proven track record of enhancing sales through strategic marketing and exceptional customer service. Expert in fashion styling and social media marketing, I increased brand visibility and customer loyalty. Skilled in inventory management and shipping logistics, I consistently delivered results, surpassing goals while working independently. Productive Seller possessing superior customer service mindset and [Number] years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.

Overview

4
4
years of professional experience

Work History

Clothing Reseller

Myself
05.2020 - Current
  • Created visually appealing displays, enticing customers into the store and increasing foot traffic.
  • Supported local charitable organizations through regular donations of unsold inventory and fundraising events participation.
  • Developed pricing strategies that balanced profitability with competitive positioning in the market.
  • Collaborated with team members to improve overall operations while maintaining a positive work environment.
  • Worked closely with fashion influencers and bloggers to increase brand visibility and reach wider audiences through collaborations.
  • Managed shipping logistics efficiently, ensuring timely delivery of orders to customers across various locations.
  • Increased sales by curating a diverse and appealing inventory of clothing items for resale.
  • Implemented targeted marketing strategies to attract new customers consistently.
  • Negotiated favorable terms with suppliers, resulting in cost savings for the business.
  • Conducted market research to identify trends and popular brands, ensuring an up-to-date product offering.
  • Handled customer inquiries promptly, resolving issues professionally to maintain satisfaction levels.
  • Optimized online presence, utilizing social media platforms to promote available items effectively.
  • Facilitated smooth payment processing by implementing secure systems and handling transactions accurately.
  • Streamlined inventory management with efficient organization and consistent tracking of stock levels.
  • Enhanced customer loyalty through exceptional customer service and personalized recommendations.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Utilized software to automate customer communication and order fulfillment.
  • Analyzed customer trends and provided insights to improve customer experience.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.

Education

High School Diploma -

St Edmunds College Canberra
Canberra, ACT

Skills

  • Cross-Platform Selling
  • Fashion styling
  • Social Media Marketing
  • Product sourcing
  • Shipping and Logistics
  • Online Marketplace Proficiency
  • Item Description Writing
  • Customer Engagement
  • Online platforms
  • Fashion Trend Forecasting
  • Supplier Relations
  • Payment Processing
  • Inventory Management
  • Order Fulfillment
  • Shipping
  • Shipping logistics
  • Website Management
  • Online Advertising
  • Shipping management

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved a large following by marketing accounts with with accuracy and efficiency.
  • Documented and resolved many disputes and customer difficulties which led to trusted customer service and repeat sales traffic.


music production

i have dj'd a fair few gigs and produced songs for a few minor artists in canberra such as nahmir numba 9 and others. music has always been a firm side passion of mine and i am very passionate about mostly every musical topic 

personal note

hi just wanted to add a little personal note at the bottom to quickly run through and explain why i am currently searching for a more permanent and secure job position. i have been my own boss and have had to make my own financial decisions for the last four years. i am extremely grateful for this and have excelled my passion and work to a point were i can take a step back from this work and look for new experiences in life. I understand that this line of work is a little bit outside of the box from what you would normally see on a resume but i can say with full courage that if anything having to be in control and work on my own business has given me an very large amount of work experience and leadership skills. i am looking to start a concurrent position as i am looking for a less stressful work load and a more centred routine. i am looking forward to this experience and am excited to approach it with same focus and hard work that i have put into re selling for the last four years. thank you for taking the time to read over my application and i am excited to hear your response.

Timeline

Clothing Reseller

Myself
05.2020 - Current

High School Diploma -

St Edmunds College Canberra

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Owen Oliver