Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Interests
Timeline
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Owen Oliver

Owen Oliver

Queanbeyan,Nsw

Summary

Dynamic clothing reseller with a proven track record of enhancing sales through strategic marketing and exceptional customer service. Expert in fashion styling and social media marketing, with a successful history of increasing brand visibility and fostering customer loyalty. Skilled in inventory management and shipping logistics, consistently surpassing goals and delivering results while working independently. Possessing a superior customer service mindset and a number of years of experience overseeing the entire selling process, from inventory creation to shipping. Detail-oriented and dependable, proficient in HTML and graphics, coupled with an in-depth knowledge of product and still image photography. Excels in managing and listing inventory, as well as identifying new product opportunities.


Experienced care professional prepared for role. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs with skills in patient care, communication, and emotional support. Valued for empathy, patience, and problem-solving abilities.


Diligint with strong background in providing compassionate care to elderly individuals. Adept at assisting with daily living activities and creating safe, supportive environment. Demonstrated skills in patience and effective communication.

Overview

5
5
years of professional experience

Work History

Age Care Worker

Pacific Care Nursing Center
03.2023 - Current
  • Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.

Domestic Cleaner

Absolute Domestics
06.2022 - Current
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
  • Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.

Clothing Reseller

Myself
05.2020 - Current
  • Created visually appealing displays, enticing customers into the store and increasing foot traffic.
  • Supported local charitable organizations through regular donations of unsold inventory and fundraising events participation.
  • Developed pricing strategies that balanced profitability with competitive positioning in the market.
  • Collaborated with team members to improve overall operations while maintaining a positive work environment.
  • Worked closely with fashion influencers and bloggers to increase brand visibility and reach wider audiences through collaborations.
  • Managed shipping logistics efficiently, ensuring timely delivery of orders to customers across various locations.
  • Increased sales by curating a diverse and appealing inventory of clothing items for resale.
  • Implemented targeted marketing strategies to attract new customers consistently.
  • Negotiated favorable terms with suppliers, resulting in cost savings for the business.
  • Conducted market research to identify trends and popular brands, ensuring an up-to-date product offering.
  • Handled customer inquiries promptly, resolving issues professionally to maintain satisfaction levels.
  • Optimized online presence, utilizing social media platforms to promote available items effectively.
  • Facilitated smooth payment processing by implementing secure systems and handling transactions accurately.
  • Streamlined inventory management with efficient organization and consistent tracking of stock levels.
  • Enhanced customer loyalty through exceptional customer service and personalized recommendations.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Utilized software to automate customer communication and order fulfillment.
  • Analyzed customer trends and provided insights to improve customer experience.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.

Education

High School Diploma -

St Edmunds College Canberra

Cit - Business Management

Business Degree Cit
Canberra, ACT
05-2023

Skills

  • Toileting support
  • Personal hygiene assistance
  • Dementia care
  • Feeding assistance
  • Compassionate care
  • Mobility assistance
  • Strong salesmanship
  • Adaptive learning
  • Fashion knowledge
  • Product presentation
  • POS system operation
  • Store maintenance
  • Branding
  • Trend awareness
  • Cross-selling strategies
  • Styling expertise
  • Sales target achievement
  • Stock replenishment
  • Brand awareness

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved a large following by marketing accounts with with accuracy and efficiency.
  • Documented and resolved many disputes and customer difficulties which led to trusted customer service and repeat sales traffic.

Interests

  • Music
  • Dance
  • Fashion
  • Graphic Design
  • Fashion and Style
  • Participating in local clean-up initiatives
  • I enjoy helping others and giving back to the community
  • Watching Movies and TV Shows
  • Volunteer Work
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Age Care Worker

Pacific Care Nursing Center
03.2023 - Current

Domestic Cleaner

Absolute Domestics
06.2022 - Current

Clothing Reseller

Myself
05.2020 - Current

High School Diploma -

St Edmunds College Canberra

Cit - Business Management

Business Degree Cit
Owen Oliver