Owen Wang
Gold Coast,Australia
Summary
Enthusiastic and reliable performer with eight years of continuous speech and drama training, combined with experience in customer service, entertainment and leadership settings. Skilled in role-play, memorisation, and delivering consistent performances while maintaining empathy, calmness, and professionalism. Adept at adapting communication to diverse audiences, providing constructive feedback, and working collaboratively in educational and high-pressure environments.
Overview
2
2
years of professional experience
Work History
Waiter
Sushi Train
01.2025 - Current
- Delivered consistent, professional service while managing multiple tables under time pressure.
- Adapted communication style for diverse customers, including families, tourists, and elderly patrons.
- Maintained a calm and empathetic approach in high-stress situations
- Collaborated with colleagues to ensure smooth service and customer satisfaction.
- Reinforced punctuality, reliability, and confidentiality in handling customer requests.
Climbing Supervisor
Game Over Gold Coast
01.2024 - 01.2025
- Assisted customers with safety briefings and climbing instructions.
- Monitored participants to ensure safety and proper use of equipment.
- Handling and instructing large groups of customers consisting of over 20 people
- Provided excellent customer service, enhancing guest experience and maintain high satisfaction levels
- Worked efficiently in a fast-paced and high-stress settings, contributing to a positive customer experience.
- Maintained a clean, organized climbing area.
Education
High School Diploma -
Saint Stephen’s College
Certificate of Effective Communication -
ASCA
01.2024
Certificate III - undefined
Business
01.2022
Bachelors of Engineering (Honours) -
Univeristy of Queensland
11-2028
Skills
- Strong oral and written communication skills; able to deliver and receive constructive feedback
- Confident performer with 8 years of speech and drama training
- Empathetic, calm and adaptable in role play scenarios
- Reliable, punctual and able to follow scripts and directions precisely
- Organised and able to multitask
- High work ethic and commitment
- Fluent in Mandarin
- Time management
- Attention to detail
Accomplishments
- Member of University of Queensland Elite Athlete Program
- Consistently top 3 in Queensland for Javelin & Hammer Throw (2022–2024)
- Competed at Australian National Athletics Championships (2022–2024)
Timeline
Waiter
Sushi Train
01.2025 - Current
Climbing Supervisor
Game Over Gold Coast
01.2024 - 01.2025
Certificate III - undefined
Business
High School Diploma -
Saint Stephen’s College
Certificate of Effective Communication -
ASCA
Bachelors of Engineering (Honours) -
Univeristy of Queensland