Owen Woodley
Perth
Summary
Dynamic Restaurant General Manager with a proven track record at Collins Foods, excelling in operations management and cost control. Enhanced staff performance through targeted training programs, driving customer satisfaction. Expert in inventory management, achieving significant waste reduction while maintaining optimal stock levels. Strong leadership and strategic scheduling skills fostered a productive work environment.
A hospitality professional known for maintaining high standards and delivering results. Proven ability to enhance operational efficiency and drive customer satisfaction. Focused on team collaboration and adaptability to meet changing needs. Skilled in staff training, customer service, and financial management.
Overview
8
8
years of professional experience
Work History
Restaurant General Manager
Collins Foods
11.2017 - Current
- Oversaw daily operations to ensure optimal efficiency and high-quality service standards.
- Developed and implemented training programs to enhance staff performance and customer satisfaction.
- Analyzed financial reports to identify trends and drive cost-effective strategies for profitability.
- Managed inventory control processes, reducing waste and ensuring adequate stock levels for peak times.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Education
Bachelor of Science - Biomedical Sciences
Murdoch University
Perth, WA02-2022
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Staff scheduling
- Labor management
- Customer engagement
- Facility maintenance
- Food preparation
- Microsoft Excel, PowerPoint & Word
Timeline
Restaurant General Manager
Collins Foods
11.2017 - Current
Bachelor of Science - Biomedical Sciences
Murdoch University