Owen Ray
Bicton
Summary
Professional sales assistant with high standards, specializing in pool maintenance. Expertise includes diagnosing and resolving pool issues while ensuring optimal water quality. Proven team player, adaptable to changing needs, and reliable in achieving consistent results. Known for effective use of cleaning tools and chemicals, along with strong problem-solving abilities.
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Cleaner and Sales Assistant
Pool and Spa Mart
09.2024 - Current
- Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
- Developed strong relationships with clients through effective communication skills and genuine concern for their satisfaction.
- Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
Sales Associate
AFL STORE
01.2022 - 02.2023
- Sold merchandise, completed contracts, and arranged for delivery
- Promoted visual presentation standards by keeping store replenished
- Arranged and display merchandise to promote sales
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Inventoried stock and requisitioned new inventory
- Operated cash register and POS to process sales transactions and handle payments
Team Member
LURES FISH AND CHIPS
01.2021 - 02.2023
- Provided friendly and attentive service to ensure customer satisfaction
- Excelled at multitasking, working simultaneously on multiple tasks in order to meet deadlines
- Transported food orders from kitchen to proper tables
- Developed menus, pricing, and special food offerings to increase revenue and customer satisfaction
- Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies
- Used good communication skills to reduce guest dissatisfaction
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
Education
WACE Certificate - undefined
Scotch College
11.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Cash Handling
- Flexible Schedule
- Heavy Lifting
- Positive Attitude
- Collaboration and Teamwork
- Cleaning
- Money Handling
- Teamwork mindset
- Chemical handling proficiency
- Time management
Certification
- Driver’s License
- Seamanship certificate
- Open Divers certificate
- First Aid Certficate
Languages
Indonesian
Advanced
Community Service
ALL-ABILITIES CRICKET, Member, Perth, WA, 2023-01, 2024-04, Performed activities that supported team and specific sport, such as participating in community outreach activities, meeting with media representatives and appearing at fundraising events., Demonstrated proper technique for batting, bowling, fielding positions and wicket keeping., Encouraged sportsmanship by demonstrating positive behavior towards players, officials and spectators.
Timeline
Pool Cleaner and Sales Assistant
Pool and Spa Mart
09.2024 - Current
Sales Associate
AFL STORE
01.2022 - 02.2023
Team Member
LURES FISH AND CHIPS
01.2021 - 02.2023
WACE Certificate - undefined
Scotch College
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