OXANA GILMANOVA

Scope: Full P&L responsibility; led freight forwarding, contract logistics, commercial operations, and HR; managed teams of up to 50 across operations, sales, and customer service.

• Improved margins by 30% through pricing strategy, cost control, and supplier negotiation.
• Grew revenue by 40% through Key Account expansion and strategic commercial initiatives.
• Developed and managed annual budgets, forecasts, and financial plans; oversaw cash flow, AR/AP, banking, and financial controls.
• Implemented Xero and CargoWise accounting modules for financial tracking, reporting, and operational visibility.
• Directed freight forwarding and contract logistics operations, designing tailored supply-chain solutions (international freight, warehousing, last-mile).
• Led complex multi-country IT equipment rollout projects, coordinating freight, warehousing, installation, and client acceptance.
• Owned pricing strategy, contract negotiation, and margin management across major accounts.
• Built and led cross-functional teams; managed recruitment, onboarding, performance, and retention; provided continuous mentorship, guidance, and opportunities for professional growth.
• Reported to executive leadership on financial performance, forecasts, and strategic initiatives.
• Streamlined processes through data analysis, resulting in improved operational workflows.
• Directed initiatives focused on sustainability practices within logistics operations, enhancing corporate responsibility efforts.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

• Scope: Managed end-to-end freight operations across 15+ APAC countries; coordinated regional carriers, agents, and local teams.
• Improved operational efficiency by 25%, reducing delays and increasing on-time delivery.
• Managed cross-border shipments, customs compliance, and regulatory requirements across multiple markets.
• Controlled rates, margins, and operational costs; created SOPs across APAC teams and partners.
• Implemented CargoWise for tracking, reporting, inventory management, and performance monitoring.
• Supported expansion into new APAC markets and trade lanes.
• Managed inventory flow, stock visibility, reconciliation, and movement tracking across regional locations.
• Coordinated multi-party projects, aligning delivery schedules, inventory availability, and project timelines.

• Held full P&L responsibility, driving revenue growth and profitability.
• Developed and executed strategic initiatives to expand market presence and strengthen client relationships.
• Developed and introduced SOPs, systems, and operational frameworks.
• Managed cross-functional teams and reported performance and forecasts to directors/owners.
• Directed cross-functional teams to optimise supply chain processes and enhance operational efficiency.
• Implemented strategic initiatives to improve service delivery and customer satisfaction metrics.
• Oversaw budget management, ensuring resource allocation aligned with organisational goals and profitability targets.
• Developed and implemented strategies to increase sales and profitability.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organisational growth.

• Coordinated international multimodal freight shipping, ensuring timely and compliant delivery.
• Negotiated rates and managed relationships with shipping lines, airlines, and 3PL providers.
• Oversaw documentation, customs compliance, and shipment lifecycle management.
• Implemented and optimised operational processes and SOPs; used CargoWise for job management and reporting.

• Developed and executed sales strategy, achieving 50% revenue growth.
• Led and coached the sales team; owned pipeline, forecasting, and reporting.
• Built strategic client relationships and expanded key accounts.

• Managed full sales cycle from prospecting to closing; delivered repeat business and account growth.
• Negotiated pricing, terms, and contracts; collaborated with operations for service delivery.

• Supported onboarding, administration, and translation for executive managers.
• Coordinated relocation of heavy lift and rig drilling equipment with suppliers, contractors, and clients.
• Managed scheduling for executive meetings and travel arrangements, optimizing time management.
• Implemented electronic filing systems, enhancing document retrieval speed and organization.
• Developed training materials for new staff, fostering a supportive onboarding experience.
• Facilitated internal communications through newsletters and announcements, improving information dissemination.
• Managed communication with clients and vendors, ensuring timely responses and resolutions.