Supermarket Worker
Modka Market
01.2020 - 09.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Removed trash, swept, and mopped floors for professional appearance.
- Checked aisles for spills to complete quick clean-up.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Removed trash, debris and other waste materials from premises.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and maintained work areas, equipment and utensils.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Monitored shop security to identify and report shoplifting activities and increase security measures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
