Oyungerel’s Dorjgotov
Sydney Olympic Park,NSW
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
Work History
Barista and Waitress
Coffee Bene
05.2021 - 07.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Office Cleaner
Complex Solutions
06.2023 - Current
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
Housekeeping Room Attendant
Empire Hospitality
09.2022 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Master Of Media Communicatie - English Education
Macquarie University
Sydney, NSWCoffee Learning
Skills
- Customer Retention
- Table Setting Knowledge
- Food Preparation and Safety
- Ordering Procedures
- Menu Item Preparation
- Coffee Machinery
- Interior and Exterior Cleaning
- Natural Cleaning Products
- Cleaning Bathrooms
- Bathroom Detailing
- Cleaning Equipment Inspection
Timeline
Office Cleaner
Complex Solutions
06.2023 - Current
Housekeeping Room Attendant
Empire Hospitality
09.2022 - Current
Barista and Waitress
Coffee Bene
05.2021 - 07.2022
Master Of Media Communicatie - English Education
Macquarie University
Coffee Learning
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