Ozark Burns
Mount Waverley,VIC
Summary
With over 30 years of experience in international freight forwarding and consolidation businesses, my leadership and sales skills have been honed to perfection. Thriving under pressure, I excel at prioritizing tasks and meeting customer needs. I possess invaluable expertise in the LCL import and export consolidation business, bolstered by an extensive network spanning New Zealand, the United States, and Asia. Throughout my career, managers consistently praised my persuasive communication style and strong negotiation abilities.
Overview
31
31
years of professional experience
Work History
National Sales Manager
ASEA360 Consolidation
02.2024 - Current
- Developing new business opportunities for import and export LCL cargo
- Servicing existing business accounts
- Having a solid understanding of our competitors in the market
- Closely collaborating with both Directors
- Creating marketing and sales materials.
National Sales Manager
Consol Alliance Pty Ltd
10.2023 - 02.2024
- Travelling across state borders and to New Zealand to engage with both new and existing customers
- Facilitating the onboarding process for new clients
- Maintaining strong relationships with all current clients throughout Australia and New Zealand
- Monitoring trade lane volumes to identify patterns and opportunities
- Contributing to the development of new trade lanes
- Cultivating connections and hosting agents as well as international visitors.
Commercial Sea Freight Manager
Consol Alliance Pty Ltd
04.2022 - 10.2023
- Analysis of all import and export trade lanes
- Establishing and nurturing relationships with overseas agents
- Supervising pricing for import and export tariffs within our consolidation containers on a fortnightly basis
- Serving as the point of escalation for National Import, Export, and Sales Managers
- Managing a personal portfolio of clients in Melbourne
- Collaborating closely with the National Sales Manager on new and existing business
- Managing escalation queries from clients
- Overseeing the profitability of profit and loss statements
- Developing rapport and motivating a team of 13 members in the sea freight departments
- Visiting new and existing clients
- Participating in the recruitment of new team members
- Working closely with the National Export Manager to develop new trade lanes and enhance existing ones
- Collaborating closely with shipping line relationships to ensure competitive pricing for the company.
Business Manager (Branch Manager) - Victoria
ECU Worldwide Pty Ltd
04.2021 - 04.2022
- Recruitment of team members for the sales, customer service, import, and export operations departments
- Provision of mentorship and support to existing team members and their respective departments
- Oversight of all branch responsibilities
- Implementation of team restructures
- Reporting on profit and loss on a weekly basis
- Management of global accounts
- Review of depot management, including KPIs for unpacks and risk reviews for global accounts
- Management of import and export trade lanes to maximize profitability and identify potential areas for growth
- Identification and implementation of internal processes
- Handling the aftermath of a global cyber attack
- Local management of shipping line relationships.
Australian / NZ Sales Director (Shareholder)
Dependable Global Express (DGX)
05.2015 - 09.2020
- As the Director for the Australia and New Zealand offices, responsible for negotiating all shipping line contracts for FAK’s and FCL business
- My primary focus is on driving revenue growth, reviewing profitability, and reducing overheads
- Additionally, I was also involved in team recruitment and reviews, and continue to monitor all sales activity
- I provide training and mentorship to sales personnel on sales practices, processes, and product awareness
- Furthermore, I attend WCA conferences worldwide to meet with international agents and have achieved significant success in developing adjunct business initiatives to support revenue and profit growth.
Victoria Sales Manager
Global Tiger Logistics
04.2014 - 05.2015
- Securing new business opportunities, managing existing accounts, closely collaborating with customer service and operations departments, and cultivating relationships with overseas agents are integral aspects of my professional responsibilities.
NZ Manager
Dependable Global Express – Auckland NZ
01.2003 - 01.2005
- Established the DGX office in New Zealand, overseeing the recruitment of team members for all departments and developing a network with WCA
- Additionally, successfully secured new retail and wholesale business opportunities.
Sales Director
Away to Move – Los Angeles CA
01.2002 - 01.2003
General Manager
Coastal Shipping NZ Ltd – Auckland NZ
01.1999 - 01.2002
Sales Executive
Direct Container Lines – Sydney AU
01.1998 - 01.1999
Various roles
Evans International Freight Services – Auckland NZ
01.1994 - 01.1998
Skills
- Sales Leadership
- Networking expertise
- Sales Strategies
- Account Servicing
- LCL consolidation experience
- Sales and marketing
References
Available upon request
Timeline
National Sales Manager
ASEA360 Consolidation
02.2024 - Current
National Sales Manager
Consol Alliance Pty Ltd
10.2023 - 02.2024
Commercial Sea Freight Manager
Consol Alliance Pty Ltd
04.2022 - 10.2023
Business Manager (Branch Manager) - Victoria
ECU Worldwide Pty Ltd
04.2021 - 04.2022
Australian / NZ Sales Director (Shareholder)
Dependable Global Express (DGX)
05.2015 - 09.2020
Victoria Sales Manager
Global Tiger Logistics
04.2014 - 05.2015
NZ Manager
Dependable Global Express – Auckland NZ
01.2003 - 01.2005
Sales Director
Away to Move – Los Angeles CA
01.2002 - 01.2003
General Manager
Coastal Shipping NZ Ltd – Auckland NZ
01.1999 - 01.2002
Sales Executive
Direct Container Lines – Sydney AU
01.1998 - 01.1999
Various roles
Evans International Freight Services – Auckland NZ
01.1994 - 01.1998
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