Summary
Overview
Work History
Education
Skills
reading and watching documentaries
Additional Information
Languages
Timeline
Receptionist
Ozlem (Rose) Huseyin

Ozlem (Rose) Huseyin

Yarraville,VIC

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Outgoing office Admin with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Office Coordinator

Hydro Clear
01.2011 - 12.2013
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Streamlined office processes by implementing efficient filing systems and organizational strategies.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Developed correspondence letters, memos, and emails.
  • Managed financial transactions, including invoicing, expense tracking, and payroll processing for timely payments.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Administrative Assistant

Interact Employment Services
02.2007 - 11.2009
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Performed research to collect and record industry data.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Liaised between clients and case workers to maintain effective lines of communication.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

High School Diploma -

Footscray Girls Secondary College
Footscray
10.1994

Code Of Conduct - Certificate

NDIS E Learning
Online
12.2023

Supporting Effective Communication - Certificate

NDIS ELearning
Online
12.2023

Workers Orientations On Safety And Quality Care. - Certification

NDIS E Learning
Online
12.2023

Skills

  • Maintenance Scheduling
  • Clerical Staff Oversight
  • Database Maintenance
  • Phone and Email Etiquette
  • Administration and Operations
  • Microsoft Office
  • Appointment Scheduling
  • Office Equipment Maintenance
  • Cost Control
  • Support Services
  • Mail handling
  • Document Management
  • Conflict Management

reading and watching documentaries

I enjoy reading books on true life events.

The Documentaries I watch a based on unsolved mysteries and Travel.

Additional Information

I am applying for this position advertised because I was a Victim of Abuse in many ways.

I have a strong lived experience of how it can change a persons life and cause them to turn to substance abuse , suicide and fear to speak out.

I believe I will be a perfect candidate to help any victim that need support and help in the long journey of recovery.

There is lots of support out there but its not enough when you feel so trapped inside you really need another person whom actually has been there lived the same or nearest to that experience to allow the easement in the fearful victim to speak up and reach out for help and a supportive organisation.

Languages

Turkish
Full Professional
English
Full Professional

Timeline

Office Coordinator

Hydro Clear
01.2011 - 12.2013

Administrative Assistant

Interact Employment Services
02.2007 - 11.2009

High School Diploma -

Footscray Girls Secondary College

Code Of Conduct - Certificate

NDIS E Learning

Supporting Effective Communication - Certificate

NDIS ELearning

Workers Orientations On Safety And Quality Care. - Certification

NDIS E Learning
Ozlem (Rose) Huseyin