OZZY ATTAOUI
Restaurant Manager
Maidstone,VIC
Summary
Energetic And Optimistic Customer Service Representative with Over 10 Years of Professional Experience Assisting Customers in Solving Complex Issues Self Motivated Highly Organized Bachelor's Degree in Human Resources and Hotel Management.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
12
12
Certifications
5
5
Languages
Work History
Restaurant Manager
Melbourne River Cruises
02.2025 - 05.2025
- Delivering a positive dining experience
- Promoting teamwork and collaboration
- Managing inventory and food waste
- Correctly calculated inventory and ordered appropriate supplies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Assistant Venue Manager
The Continental Sorrento
08.2024 - 12.2024
- Monitor revenues and expenses
- Ensure practice of health and safety regulations
- Negotiate with clients for use of facilities for catering, parties, banquets, etc.
- Assisted in contract negotiations for improved terms and conditions while securing lucrative bookings for the venue.
- Developed innovative marketing strategies to attract new clients and maintain a competitive edge in the industry.
Assistant Restaurant Bar Manager
Oakwood Hotel
07.2023 - 07.2024
- Understand Monitor and Manage the Food Safety Managements Systems HACCP
- Coordinate With Sales & Marketing Departments the Promotion of Dinning Outlets and Future Events and Promotions
- Carry Out Interviews for Prospective Associates For F&B Front of The House
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Reduced staff turnover by fostering a positive work environment and providing ongoing training and development opportunities.
Assistant Restaurant Manager
VIKING CRUISES
12.2021 - 05.2023
- Assist With Organizing Front of House Team in The Daily Operational Demands
- Lead A Large Team to Deliver High Quality and Exceptional Customer Service
- Ensure All Company Policies and Procedures Are Applied
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
Restaurant Supervisor
EDELWEISSGASTRO LTD SCYLLA CRUISES
10.2019 - 11.2021
- Delivering Consistent Exceptional Service in Line with Luxury Standards
- Assist With Training and Developments of Junior Members
- Support The Restaurant Manager in The Smooth Running of The Outlet
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
Education
BBA - Human Resources Administrative Assistant
Ingo Academy
Geneve 04.2016 - 01.2017
BBA - Hospitality Management
Esarc Studair Academy
Rabat 04.2013 - 01.2015
Baccalaureate Graduate - Modern Literature
Hassan 2 High School
01.2011 - 01.2012
Skills
Relationship building
Certification
Fully Working Rights
Personal Information
Date of Birth: 05/01/92
Microsoft Skills
- Excel
- Word
- PowerPoint
- Outlook
Timeline
Restaurant Manager
Melbourne River Cruises
02.2025 - 05.2025
Assistant Venue Manager
The Continental Sorrento
08.2024 - 12.2024
Assistant Restaurant Bar Manager
Oakwood Hotel
07.2023 - 07.2024
Assistant Restaurant Manager
VIKING CRUISES
12.2021 - 05.2023
Restaurant Supervisor
EDELWEISSGASTRO LTD SCYLLA CRUISES
10.2019 - 11.2021
BBA - Human Resources Administrative Assistant
Ingo Academy
04.2016 - 01.2017
BBA - Hospitality Management
Esarc Studair Academy
04.2013 - 01.2015
Baccalaureate Graduate - Modern Literature
Hassan 2 High School
01.2011 - 01.2012
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