Dynamic professional with a proven track record in operations management at Nativeone Tattoo, excelling in client service and staff management. Adept at streamlining processes and enhancing customer relations, I leverage attention to detail and decision-making skills to drive business success and ensure compliance with industry standards.
Work History
Owner/Manager
8 Years 7 Months
Nativeone Tattoo | 02.2018 - Current
Directed daily studio operations, balancing client scheduling, artist coordination, and service quality.
Managed tattoo appointments, walk-ins, and consultations to maintain organized customer flow.
Oversaw sanitation protocols, equipment preparation, and studio compliance with health standards.
Developed pricing, service policies, and booking procedures to streamline front-end operations.
Warehouse Manager
3 Years 1 Month
Kitz Wholefoods | 01.2015 - 02.2018
Directed daily warehouse operations to maintain accurate receiving, storage, and dispatch processes.
Coordinated inventory checks to support stock accuracy and reduce picking errors.
Oversaw order fulfillment workflows to ensure timely preparation of wholefoods shipments.
Implemented safe handling procedures for dry goods, chilled items, and fragile stock.
Administrative Assistant
2 Years 3 Months
CBRE Property Valuers | 10.2006 - 01.2009
Coordinated property valuation documentation, maintaining accurate records and supporting report preparation.
Managed incoming calls, emails, and client enquiries with professional, timely responses.
Scheduled appointments, inspections, and meetings across valuation teams and client calendars.
Prepared correspondence, forms, and property files using Microsoft Office applications.
Tax Investigator
1 Year 3 Months
Inland Revenue Department | 10.1999 - 01.2001
Applied tax legislation and internal procedures to support compliant enforcement actions.
Maintained accurate case files in departmental systems and safeguarded confidential information.
Coordinated with legal, audit, and enforcement teams to advance complex casework.
Recommended follow-up actions based on findings, risk indicators, and case priorities.
Documented findings and prepared detailed reports.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Maintain a professional tone.
Conducted impartial investigations into complaints by employees.
Uncovered critical evidence by meticulously analyzing financial records and other documents related to investigations.
Data Entry Clerk
2 Years 11 Months
Inland Revenue Department | 04.1996 - 03.1999
Entered data accurately into databases, maintaining consistent records across multiple systems.
Verified source documents for completeness, correcting errors before final submission.
Processed routine clerical requests while maintaining confidentiality and data integrity.
Reviewed information against source materials to ensure accuracy and reduce entry discrepancies.
Filed, retrieved, and organized records to support efficient document management.
Communicated with team members to resolve missing or unclear data items.
Learned office systems quickly, adapting to changing data entry priorities and deadlines.
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Created and maintained data entry logs to track data entry activities.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.